Summary
Overview
Work History
Education
Skills
Timeline
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Benita R. Myers

Benita R. Myers

Philadelphia,Pennsylvania

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of clients in a wide range of settings for various desired outcomes.

Overview

22
22
years of professional experience

Work History

Account Manager

McDonald Uniforms
02.2023 - Current
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Liaised with marketing and sales teams to develop targeted campaigns.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Built relationships with customers and community to promote long term business growth.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Stayed current on company offerings and industry trends.

Administrative Assistant

Drug Taskforce Ministries
04.2011 - 02.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Assisted development and implementation of new administrative procedures.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Inventory Control Clerk

Chewy Fullfillment Center AVP
11.2020 - 01.2023
  • Maintained inventory count, tracked usage, and documented variances.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Completed physical inventory counts each month.
  • Completed scheduled audits with efficient and accurate approach.
  • Picked and packed order items.
  • Stocked shelves, racks and cases with new or transferred merchandise.

Advocate

Women Against Abuse
03.2014 - 05.2015
  • Guided clients in developing skills and strategies for dealing with problems.
  • Maintained confidentiality of records relating to clients' treatment.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Facilitated weekly group sessions to encourage self-reflection and problem-solving.
  • Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
  • Established team priorities, maintained schedules and monitored performance.

House Manager

Salvation Army - Red Shield Family Shelter
02.2011 - 12.2014
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Managed all intake and discharge paperwork and procedures for residents.
  • Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Assisted disabled clients to support independence and well-being.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Researched community resources and services to provide accessibility and assistance to clients.
  • Educated clients and family members on relevant topics to support independent living.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.

Before and After School Assistant

Cora Services Incorporated
08.2007 - 12.2011
  • Maintained safety and security by overseeing students in recess and after-school classroom environments.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supported student learning objectives through personalized and small group assistance.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Completed daily reports on attendance and disciplinary performance.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Mentored and tutored individual students needing additional help.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.

Senior Correctional Officer

FDC Philadelphia
03.2002 - 05.2005
  • Inspected work sites and crew trucks for contraband, cleanliness, and safety.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Interviewed inmates to obtain information and assess needs.
  • Conducted routine and emergency head counts.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Prepared reports to document incidents and violations.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Enforced rules and regulations to maintain order among inmates.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Supervised inmates during meals, recreation and other activities.
  • Documented inmate behavior and activities in logbooks.
  • Transported inmates to and from court hearings, medical appointments and other locations.

Education

Associate of Science - Paralegal Studies

The PJA School
Upper Darby, PA
03.2007

High School Diploma -

Strawberry Mansion High School
Philadelphia, PA
06.1998

Skills

  • Time Management
  • Strong Lead Development Skills
  • Order Management
  • Staff Management
  • Account Management
  • Office Equipment
  • Records Accuracy
  • Customer Experience
  • Shipping and Packaging
  • Inventory Tracking and Storage
  • Employee Scheduling
  • Supporting Daily Living Needs
  • Compliance Requirements
  • Activity Supervision
  • Facility Oversight
  • Emotional Support
  • Recreational Activities
  • Emergency Response
  • Data Entry Documentation
  • Adobe Systems Adobe Acrobat
  • Microsoft Windows
  • Microsoft Outlook
  • Google Docs
  • Excel Spreadsheets
  • Detailed Meeting Minutes
  • Mail Management
  • Employee Training
  • Typing Proficiency
  • Multi-Line Telephone Systems
  • Apple macOS

Timeline

Account Manager

McDonald Uniforms
02.2023 - Current

Inventory Control Clerk

Chewy Fullfillment Center AVP
11.2020 - 01.2023

Advocate

Women Against Abuse
03.2014 - 05.2015

Administrative Assistant

Drug Taskforce Ministries
04.2011 - 02.2023

House Manager

Salvation Army - Red Shield Family Shelter
02.2011 - 12.2014

Before and After School Assistant

Cora Services Incorporated
08.2007 - 12.2011

Senior Correctional Officer

FDC Philadelphia
03.2002 - 05.2005

Associate of Science - Paralegal Studies

The PJA School

High School Diploma -

Strawberry Mansion High School

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Benita R. Myers