Benite Dorvilus

BLS/CPR Certification

Over 135 hours of practicum clinical experience

• Measure and monitor patients’ vital signs, such as blood pressure
• Ensure basic comfort for patients, including helping them bathe or dress
• Perform physical assessments under the direction of an RN
• Administer oral, rectal, and topical medications for patients
• Change bandages and wound dressings
• Insert and care for urinary catheters
• Perform emergency CPR when needed
• Safely transfer patients in and out of bed, or using a wheelchair
• Collect specimens for testing, such as capillary blood, stool, and urine
• Care for patients with ventilators, tracheostomy tubes, nasogastric tubes, and/or gastrostomy tubes
• Keep records on patients’ health and progress
• Communicate with patients on their needs and comfort, and report these to medical team
• Identify changes in patients’ health that require a call to appropriate nurses or physicians

• Responsible for teaching nurse’s contracted from around the world the rules of the road and how to properly drive
• Teaching basic driving skills and road signs
• Prepping students for the licensing exam
• Prepping students for the permit exam.
• Evaluated student performance and documented progress and goals.
• Supported student drivers in hands-on road training.
• Improved student driving skills by utilizing effective teaching methods and personalized instruction.
• Designed routes and set practice skills to challenge student drivers and build behind-the-wheel confidence.
• Met training needs with well-organized, factual programs based on contemporary requirements.

• Responsible for providing the customer with answers with any banking or financial question they may have
• Helping customers understand their banking statement and providing assistance with any troubleshooting.
• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
• Resolved customer issues promptly, fostering positive relationships between the bank and its clients.

• Provide customer service resolution
• Answer emails efficiently
• Answer the phone calls concerning customers' inquiries
• Making sure the customer felt satisfied and the job was completed to satisfaction.

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
• Transmit information or documents to customers, using computer, mail, or facsimile machine
• Hear and resolve complaints from customers or public
• File and maintain records
• Collect, sort, distribute or prepare mail, messages, or courier deliveries
• Greet persons entering establishments, determine nature and purpose of visit, and direct or escort them to specific destinations
• Provide information about establishment, such as location of departments or offices, employees within the organization, or service provided
• Manage phone calls, answer e-mail, forwarding mail, assisting in resident problems, helping out in any way that is needed.

• Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary
• Provide information about facilities, entertainment options, and rules and regulations
• Direct patrons to rides, seats, or attractions
• Clean sporting equipment, vehicles, rides, booths, facilities, or grounds
• Keep informed of shut-down and emergency evacuation procedures
• Inspect equipment to detect wear and damage and perform minor repairs, adjustments or maintenance tasks such as sanitizing equipment.