BENITO A GUZMAN
Bronx,US
Summary
Seasoned and friendly bartender with a proven track record at Kitchen 46, adept in mixology and exceptional customer service. Fluent in English and Spanish, I excel in fast-paced environments, boosting sales through innovative marketing strategies and maintaining high standards of health compliance. My adaptability and efficient time management have consistently enhanced guest experiences and operational success.
Overview
16
16
years of professional experience
Work History
Bartender
Kitchen 46
Manhattan, New York
03.2024 - 11.2024
- Creating outstanding cocktails and serving a variety of wine and beers.
- Provide quality and timely service in a fast-paced environment.
- Building rapport, while anticipating desires and preferences, with customers to offer recommendations to enhance experiences.
- Operated cash register and point of sale (POS) system for transactions and made proper change for any cash transactions.
- Ensured proper compliance with regulated alcohol service.
- Knowledge in latest mixology trends, bar equipment, and sanitation standards.
- Effectively communicate with management and team members.
Bartender
SPRING PLACE
Manhattan, New York
07.2023 - 03.2024
- Operated cash register and Point of Sale (POS) system for transactions, and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Prepared cocktails from bar recipes and served wine, draft, and bottled beer.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Poured wine, beer, and cocktails for patrons.
- Recommended food and drinks to patrons based on preference pairings and special promotions.
- Collected and organized daily till totals and tips.
- Upsold customers from shelf to premium brands to help boost sales.
- Displayed and retained extensive knowledge of liquors, wines, and entrees.
- Stayed up-to-date on the latest mixology trends.
- Planned and coordinated special events to boost customer numbers and profits.
Bartender Shift Manager
AINSWORTH
Manhattan, New York
04.2022 - 05.2023
- Supervised cleanliness of guest service areas before, during, and after service.
- Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Operated cash register and Point of Sale (POS) system for transactions, and made proper change for cash transactions.
- Balanced daily registers and generated sales reports for management.
Bartender/ Bar manager
KING'S CAFÉ
New York, NY
03.2021 - 04.2022
- Managed the inventor and executed supply orders.
- Duties included creating drink menus, customer service, upselling, and training new bartenders.
- Prepare and serve drinks to customers.
- Provide superior customer service.
- Makes judgments as to when to stop serving any intoxicated customers.
- Set up and tore down all liquor and mixes for beverage functions.
- Maintained cleanliness in all areas of the bar, including counters, sinks, utensils, shelves, and storeroom.
- Monitor the integrity and functionality of all POS systems.
- Generate and present financial reports.
- Ensure all revenues, cash, credit, or checks are properly deposited and accounted for.
- Maintains inventory
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures
- Trained new bartenders on drink preparation and upselling techniques
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests
Bartender
DEAR IRVING ON HUDSON
New York, NY
10.2020 - 03.2021
- Highly skilled in mixing and serving a wide variety of alcoholic and non-alcoholic beverages in a timely manner.
- Provided accurate knowledge of wine and spirits.
- Knowledge of bar equipment and POS system.
- Mixed, garnishing, and served a wide variety of alcoholic and non-alcoholic beverages in a timely manner.
- Extensive experience working at a fast pace.
- Ensured an excellent guest experience.
- Practiced and provided proper hygiene, health, and safety conditions required within a work environment.
Bartender
CITY WINERY
Manhattan, New York
06.2019 - 09.2019
- Operated cash register and Point of Sale (POS) system for transactions, and made proper change for cash transactions.
- Complied with all food and beverage regulations.
- Stay guest focused and nurture an excellent guest experience.
- Assessed customers' needs and preferences, and made educated recommendations.
- Processed cash, credit card, and voucher payments.
- Complied with all food and beverage regulations.
Bartender
RICK'S CABARET
Manhattan, New York
02.2010 - 06.2018
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Prepared mixed drinks; poured beer, wine, and non-alcoholic beverages.
- Interacted with customers and took orders.
- Prepared mixed drink and delivered quality food.
- Planned, present bar menu, and comply with all food and beverage regulations.
- Provided assistance to customer service.
- Maintained full knowledge of bar and menu items.
Bartender
PALERMO NYC
New York, NY
07.2009 - 01.2010
- Poured wine, beer, and cocktails for patrons.
- Collected and organized daily till totals and tips
- Kept track of bar tabs and transferred open tabs to the dining area for wait staff.
- Planned and coordinated special events to boost customer numbers and profits
Bartender
BLUE VILLA
Bronx, New York
08.2008 - 06.2009
- Prepared cocktails from bar recipes and served wine, draft, and bottled beer.
- Served drinks to hundreds of people every night during 10+ hour shifts.
- Educated customers on the drinks and cocktail menus.
- Maintained a clean and stocked bar.
Education
HIGH SCHOOL DIPLOMA -
Samuel Gompers High School
Bronx, New YorkSkills
- Proficient in mixology
- Time management
- Customer service
- Adaptability
- Efficiency
- POS Systems Operation
- Problem-solving and communication
- Fluent in English and Spanish
- Health codes compliance
- Marketing and sales experience
Languages
Fluent, Fluent
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Bartender
Kitchen 46
03.2024 - 11.2024
Bartender
SPRING PLACE
07.2023 - 03.2024
Bartender Shift Manager
AINSWORTH
04.2022 - 05.2023
Bartender/ Bar manager
KING'S CAFÉ
03.2021 - 04.2022
Bartender
DEAR IRVING ON HUDSON
10.2020 - 03.2021
Bartender
CITY WINERY
06.2019 - 09.2019
Bartender
RICK'S CABARET
02.2010 - 06.2018
Bartender
PALERMO NYC
07.2009 - 01.2010
Bartender
BLUE VILLA
08.2008 - 06.2009
HIGH SCHOOL DIPLOMA -
Samuel Gompers High School
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