Summary
Overview
Work History
Education
Skills
Languages
Timeline

Benito Camacho-Tovar Jr

Summary

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Target by leveraging my compassionate listening and material handling expertise. My collaborative decision-making and adaptability were honed across roles at Tesla and Whataburger, driving productivity and fostering positive workspaces. Achieved a notable increase in client retention through exceptional service and proactive problem-solving.

Overview

4
4
years of professional experience

Work History

Service Advocate

Target
08.2023 - Current
  • Supported team members, fostering a collaborative and productive work environment.
  • Improved customer satisfaction by promptly addressing inquiries and resolving issues.
  • Demonstrated empathy and active listening skills when dealing with frustrated customers, diffusing tense situations effectively.
  • Enhanced client retention through exceptional service delivery and proactive communication.

Production Worker

Tesla
01.2024 - 02.2025
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Collaborated with team members in coordinating tasks, maximizing productivity and maintaining a positive work atmosphere.
  • Loaded and unloaded trucks with precision, minimizing damage to products during transport.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.

Food Service Worker

Whatabuger
01.2022 - 07.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
  • Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.

Closing Cashier

Dollar General Market
03.2021 - 01.2022
  • Utilized detailed knowledge of store layout enabling speedy resolution of queries on item locations improving overall customer experience.
  • Assisted customers with various payment methods, processing returns, exchanges, credit card applications, and gift cards as needed.
  • Took initiative in restocking shelves and maintaining up-to-date product displays contributing to an organized and visually appealing store environment.
  • Regularly exceeded company expectations for speed of service without compromising accuracy or customer satisfaction levels.

Education

High School Diploma -

Johnson High School , Kyle, TX
04-2023

Skills

  • Collaborative Decision-Making
  • Promoting Workplace Hygiene
  • Adaptable Learning Ability
  • Compassionate Listening
  • Self-motivated and disciplined
  • Material Handling Expertise
  • Packaging and labeling
  • Production lines
  • Hand and power tools
  • Assembly and production
  • Forklift operator certification

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Production Worker - Tesla
01.2024 - 02.2025
Service Advocate - Target
08.2023 - Current
Food Service Worker - Whatabuger
01.2022 - 07.2023
Closing Cashier - Dollar General Market
03.2021 - 01.2022
Johnson High School - High School Diploma,

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Benito Camacho-Tovar Jr