Summary
Overview
Work History
Skills
Timeline
Generic

BENITO CARRION

Orlando,FL

Summary

Experienced in coordinating events and managing calendars to create a vibrant work environment. Successfully oversee Rewards and Recognition programs to foster a culture of appreciation and motivation. Proficient in digital design, creating engaging flyers and calendars for company events. Skilled in video recording and editing to capture memorable moments for a lasting impact on the team.

Overview

18
18
years of professional experience

Work History

People Service Coordinator

Asurion
07.2024 - Current
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Developed creative marketing materials that generated interest and boosted event attendance.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Organized and worked with raw footage from multiple cameras and sources.
  • Facilitated memorable experiences, overseeing creative direction of event themes, decor, and entertainment options.

Technical Support Expert

Asurion
01.2023 - 07.2024
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Used ticketing systems to manage and process support actions and requests.
  • Documented support interactions for future reference.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Pitched products and services to potential customers, securing new deals and sales opportunities.
  • Coached co-workers in quality best practices to assist in their sales growth.

Sales Associate

Napleton Chrysler Jeep Dodge Ram
09.2021 - 12.2022
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Answered telephone and email inquiries from potential customers.

District Manager

Metro By T-Mobile
08.2016 - 09.2021
  • Overseeing the execution of the operational practices in all stores, ensuring they function efficiently all while providing first-rate customer service
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Modeled best practices for sales and customer service.
  • Coordinated with other district managers to actualize performance improvement strategies.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

District Manager

Metro PCS / Metro By T-Mobile
04.2011 - 08.2016
  • Generated monthly and annual sales reports to help in future development and marketing of the company.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Held meetings with director to identify techniques to overcome sales obstacles.

Sales Executive

Hillside Honda
01.2007 - 04.2011
  • Trained new staff in negotiations and time management techniques so they may ensure quality customer service to make certain customers return
  • Oversee promotional strategies to drive new by answering queries, offering advice, and introducing new products
  • Maintain optimal automobile inventory to ensure customer needs are met for a variety of clientele
  • Finalized sale transactions, which included completion of sale contracts as well as other financial documents
  • Accountable to meet and exceed monthly sale goals.

Skills

  • Microsoft Office proficiency
  • Strong networking, promotion, and advertising skills
  • Effective communication skills
  • Managing software development teams
  • Employee training
  • Technical Support and Assistance
  • Staff Management
  • Goals and Performance
  • Graphic design
  • Logo design
  • Proficient in editing techniques

Timeline

People Service Coordinator

Asurion
07.2024 - Current

Technical Support Expert

Asurion
01.2023 - 07.2024

Sales Associate

Napleton Chrysler Jeep Dodge Ram
09.2021 - 12.2022

District Manager

Metro By T-Mobile
08.2016 - 09.2021

District Manager

Metro PCS / Metro By T-Mobile
04.2011 - 08.2016

Sales Executive

Hillside Honda
01.2007 - 04.2011

Similar Profiles

CREATE PROFILE
BENITO CARRION