Highly motivated and committed individual with a proven history of great performance at individual, team and organizational levels. Skilled in developing rapport with customers and co-workers. I am reliable and driven, with strong time management and prioritization skills.
Overview
7
7
years of professional experience
Work History
Remote Medical Assistant
Platinum Dermatology
06.2023 - Current
Complete Prior authorizations, Disability and FMLA paperwork, etc
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs
Sanitized, restocked, and organized exam rooms and medical equipment
Communicated clearly and effectively with patients to verify information, determine purpose of visit and
Record medical history
Host
Bowl Games
03.2022 - 08.2023
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Assisted managers with quickly resolving service- and food-related issues.
Supported needs of five person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality
Medical Assistant
DFW Rheumatology
10.2019 - 06.2023
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Shift Leader
Might Clean Dry Cleaner's
06.2016 - 10.2019
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.