Benito Contreras

• Responded to high volume of phone and email requests to provide logistics information.
• Developed understanding of transportation management platforms to drive content integration with client systems and platforms.
• Checked weight of vehicles and load parameters against customer specifications and DOT requirements.
• Organized paperwork and explained individual job parameters for each assignment.
• Monitored vehicle locations to coordinate timely arrivals.
• Monitored driver locations in field and solved discrepancies to keep team on-track.

• Utilized proper protective gear while handling materials.
• Disposed of hazardous materials in appropriate manner.
• Identified different types of materials to place into correct containers.
• Returned cans and garbage receptacles to curbs for easy retrieval.
• Collected refuse and recyclable materials from residential and commercial buildings.
• Unloaded refuse and recyclable materials from collection truck onto appropriate containers.
• Followed all safety procedures and regulations when operating collection truck.
• Inspected collection truck for mechanical problems before use and reported mechanical problems to supervisor.
• Adhered to local, state and federal regulations pertaining to refuse and recyclable collection.
• Resolved customer grievances regarding trash pickup, escalating major issues to supervisor.
• Educated public on importance of recycling and waste reduction, collection procedures and legal dumping.
• Observed other vehicles and pedestrians around collection truck to keep safe distance.
• Performed routine maintenance on collection truck and other equipment.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.
• Evaluated employee performance and coached and trained to improve weak areas.
• Achieved results by working with staff to meet established targets.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Mentored newly hired employees on operating equipment
• Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Frequently inspected production area to verify proper equipment operation.

• Inspected incoming and outgoing materials for accuracy and quality.
• Communicated with production team members about quality issues.
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Performed visual inspections and non-destructive tests where appropriate.
• Collaborated with production staff to establish and meet quality standards
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Trained other workers in inspection and testing procedures.
• Followed safety protocols while handling hazardous materials.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
• Maintained work areas by cleaning and straightening for maximum productivity and safety.
• Performed general housekeeping and cleaning tasks.

Supervised field operations teams to complete projects within established timelines.

• Monitored employee performance for compliance with regulations and policies.
• Met with customers to resolve issues and build productive relationships.
• Evaluated performance and progress, and made proactive adjustments.
• Trained workers in proper methods, equipment operation and safety procedures.
• Inspected equipment and tools used for safe operation.
• Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
• Investigated and reported on accidents, injuries and near-miss incidents.