Overview
Work History
Education
Skills
Accomplishments
Timeline
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Benito Durosier

Orlando,FL

Overview

6
6
years of professional experience

Work History

Courier/Medical Courier

Delivery
03.2023 - Current
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Followed company policies and procedures during shift.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Drove safely at all times to avoid accidents and harm.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Inspected truck prior to delivery, checking for proper stowage of packages.
  • Utilized communication devices to stay in contact with dispatch and provide real-time status updates.

Amazon Driver

Driver
02.2022 - 01.2023
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered goods and products to customer on time and in excellent condition.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Obtained signatures from customers upon delivery of goods.

Trucking

Driver
02.2020 - 02.2022
  • Obtained competitive rates and space with airlines, steamship lines, railways and trucking companies.
  • Developed internal and external communication channels to keep abreast of trucking industry changes.
  • Developed relationships with trucking companies to acquire long-term business commitments and desirable rates.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Delivered services to customer locations within specific timeframes.
  • Identified issues, analyzed information and provided solutions to problems.

Uber Partner

Drive
01.2018 - 01.2020
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Utilized street maps to plan and determine most efficient routes.
  • Notified customers of delays to decrease calls to support.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Kept accurate logs of all deliveries and trips.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.

Education

High School Diploma -

Lycée Guy Malary
Port-Au-Prince Haiti

High School Diploma -

Jose Maria Y Cabral
Santiago DR
01.2012

Skills

  • Clean Driving Record
  • Coordinating Efficient Routes
  • Delivering Time-Sensitive Specimens
  • Processing Samples
  • HIPAA Compliance
  • Licensed Driver in Florida
  • Delivery and Pickup
  • Customer Service
  • Basic Math
  • PPE Use
  • Team Building
  • Conflict Resolution
  • Microsoft Office
  • Relationship Building
  • Organizational Skills
  • Flexible Schedule
  • Training & Development
  • Computer Skills
  • Problem Resolution
  • Active Listening
  • Planning & Organizing
  • Friendly, Positive Attitude
  • Reliable & Trustworthy
  • Critical Thinking
  • Supervision & Leadership
  • People Skills
  • Good Work Ethic

Accomplishments

  • .
  • Consistently maintained high customer satisfaction ratings.
  • Recognized as Employee of the month for outstanding performance and team contributions.
  • Promoted to trainer due to reliability and customer service that achieved excellent customer reviews.
  • Created highly effective new program that significantly impacted efficiency and improved operations.

Timeline

Courier/Medical Courier

Delivery
03.2023 - Current

Amazon Driver

Driver
02.2022 - 01.2023

Trucking

Driver
02.2020 - 02.2022

Uber Partner

Drive
01.2018 - 01.2020

High School Diploma -

Lycée Guy Malary

High School Diploma -

Jose Maria Y Cabral
Benito Durosier