Benito Latigo
Progreso,Texas
Summary
Proven Quality Assurance expert from United Launch Alliance and Lockheed Martin, adept in technical research and fostering team collaboration. Enhanced product quality and efficiency through rigorous inspection procedures and innovative QA methodologies, achieving significant process improvements. Skilled in equipment calibration and effective communication, Drive continuous improvement and operational excellence, contributing to a substantial increase in customer satisfaction. Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans, and scripts. Dedicated to analyzing and resolving defects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Quality Assurance Rep 3 Metrology
United Launch Alliance LLC
12.2005 - 12.2023
- Presented findings from audits to management teams, driving improvements in overall operational performance.
- Maintained detailed records of test results, providing valuable data for future process improvements.
- Streamlined QA processes for increased efficiency, reducing time spent on repetitive tasks.
- Performed call audits to monitor regulatory compliance.
- Participated in ongoing professional development programs focused on staying current with emerging industry trends and advancements in technology impacting the field of quality assurance.
- Contributed to cost reduction initiatives by identifying opportunities for process improvements related to product design or manufacturing methods that could impact overall quality levels positively.
- Enhanced customer satisfaction by identifying and resolving product defects in a timely manner.
- Conducted thorough audits of production facilities, ensuring compliance with industry standards and regulations.
- Provided ongoing feedback to management and call representatives to foster improvement.
- Assisted with developing and implementing quality assurance improvements based on call evaluation results.
- Improved product quality by implementing comprehensive testing procedures and documenting results.
- Served as a subject matter expert within the organization, providing guidance on best practices for maintaining high levels of quality assurance across all functions.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Developed and maintained quality assurance procedure documentation.
- Created and revised procedures, checklists and job aids to reduce errors.
- Operated and maintained testing equipment.
- Analyzed quality and performance data to support operational decision-making.
- Followed standard operating procedures for inspections and tests.
- Provided technical support to production personnel.
- Assisted in developing inspection and testing protocols.
- Provided feedback to production team regarding product quality.
- Examined products for imperfections and defects.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Recorded inspection and test results on data sheets.
- Monitored product quality at all stages of production process.
- Updated quality control records and reports.
- Trained other workers in inspection and testing procedures.
- Followed safety protocols while handling hazardous materials.
- Utilized quality control software to track and analyze product data.
- Investigated customer complaints to take necessary corrective actions.
- Sampled products to verify compliance with standards
- Developed training materials for new hires, fostering a culture of continuous improvement within the QA team.
- Proactively addressed potential quality concerns during manufacturing process, resulting in reduced product returns.
- Performed calibrations on Inspection, Measuring, and Test equipment in accordance with AS9100D/ISO9001 and ISO/IEC 17025 standards.
- Calibrated measuring instruments and test equipment to meet customer and contract requirements while ensuring conformance with engineering drawings, documents, and specifications.
- Calibrated measuring instruments and test equipment to meet customer and contract requirements while ensuring conformance /with engineering drawings, documents, and specifications.
- Conducted precise measurements of critical characteristics for new and reworked products and tooling.
- Performed root cause analysis on identified defects, contributing to effective problem resolution and prevention strategies.
- Maintain metrology tracking and production tooling data bases.
- Performed periodic evaluations of tooling, maintaining an efficient tool recall system.
- Supported successful product launches by conducting pre-release testing to confirm compliance with customer expectations and industry standards.
- Partnered with engineering teams to develop robust solutions for recurring quality issues.
- Increased accuracy of defect detection by creating and implementing standardized testing protocols.
- Evaluated supplier performance, ensuring adherence to strict quality requirements and timelines for delivery of components or materials.
- Assisted in the development and implementation of automated testing tools for improved efficiency and accuracy in QA processes.
- Reviewed and scored calls made utilizing company-defined quality monitoring standards
- Drafted performance and quality assurance reports and presented findings at weekly and monthly quality meetings.
- Collaborated with cross-functional teams to address quality issues and implement corrective actions.
- Sustained the integrity of class 100,000 clean room controls.
Senior Quality Assurance Inspector / Metrology
Lockheed Martin, Aeronautics
06.1995 - 12.2005
- Created test cases and test scripts to maintain cohesive team approach to product development.
- Collaborated with developers and project managers to assess program capabilities, features and testing demands.
- Met tight deadlines to satisfy client demands and project timelines.
- Validated Atlas rocket and Thaad missile programs to meet strict design standards and quality benchmarks.
- Supported continuous improvement initiatives with detailed reporting on quality trends, uncovering root causes of recurring issues.
- Championed best practices in Quality Assurance across multiple departments through regular communication forums promoting knowledge sharing.
- Developed effective training programs for junior inspectors, enhancing their skills and fostering a culture of high-quality workmanship.
- Managed comprehensive documentation of all QA activities, ensuring accurate records were maintained for future reference and analysis.
- Analyzed historical data from past projects to identify patterns in defects/errors leading to more efficient detection methods.
- Mentored new hires on company policies and procedures related to QA activities, cultivating a collaborative work environment focused on excellence.
- Spearheaded the implementation of corrective actions for identified deficiencies, significantly minimizing rework costs and customer complaints.
- Reviewed technical specifications during product development stages to ensure alignment with industry regulations and customer requirements.
- Coordinated calibration schedules for measuring equipment, maintaining accuracy standards essential for reliable data collection in inspections.
- Evaluated new equipment and technologies for potential integration into the inspection process, recommending cost-effective solutions that enhanced QA capabilities.
- Conducted comprehensive audits of suppliers and vendors to ensure compliance with company standards, strengthening supply chain reliability.
- Maintained a high level of expertise in industry standards and regulations by attending relevant conferences and training programs, ensuring continued excellence in Quality Assurance practices.
- Developed strong relationships with key stakeholders such as customers, suppliers, and regulatory bodies through transparent communication and proactive engagement on quality-related matters.
- Conducted thorough risk assessments for new products or processes, enabling proactive mitigation strategies that enhanced overall safety performance.
- Enhanced product quality by implementing rigorous inspection procedures and identifying areas for improvement.
- Optimized inspection processes by introducing cutting-edge technologies and tools, facilitating faster identification of defects and reducing downtime.
- Reduced defects and non-conformances by diligently monitoring manufacturing processes and proactively addressing potential issues.
- Collaborated with cross-functional teams to establish robust quality control systems, ensuring seamless integration throughout the production process.
- Led internal audit teams to identify gaps in existing quality management systems, driving continuous improvement efforts across the organization.
- Communicated with production team members about quality issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Performed visual inspections and non-destructive tests where appropriate.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Collaborated with production staff to establish and meet quality standards
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
- Completed precise measurements using special tools.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Monitored product quality at all stages of production process.
- Updated quality control records and reports.
- Trained other workers in inspection and testing procedures.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Followed safety protocols while handling hazardous materials.
- Provided feedback to production team regarding product quality.
- Operated and maintained testing equipment.
- Sampled products to verify compliance with standards
- Assisted in developing inspection and testing protocols.
- Repaired faults, reassembled products, and completed additional tests.
- Utilized quality control software to track and analyze product data.
- Investigated customer complaints to take necessary corrective actions.
- Weighed products prior to shipment to confirm accuracy.
- Provided technical support to production personnel.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Recommended architectural improvements, design solutions, and integration solutions.
- Proposed development and testing improvements to positively impact usability, function and performance.
- Streamlined QA operations by developing standardized checklists, improving overall efficiency and consistency.
- Validated Atlas rocket and Thaad programs to meet strict design standards and quality benchmarks.
Education
No Degree - Electronics Technology
Texas State Technical College - Harlingen
Harlingen, TXSkills
- Technical knowledge
- Quality Assurance
- Call Monitoring
- Performance Evaluation
- Management collaboration
- Performance Assessment
- QC reporting
- Supervisor collaboration
- Quality improvement efforts
- Quality processes
- Functional Testing
- Cost-reduction methods
- Quality Improvement
- Risk Assessment
- Audit processes
- Continuous Improvement
- SQL knowledge
- Project Management
- Data Analysis
- Materials Inspection
- Project Planning
- Data Validation
- Equipment Calibration
- Technical research
- Protocol Review
- SOP Development
- QA methodologies mastery
- Training material development
- SQL understanding
- Laboratory Testing
- Test case development
- Requirements Gathering
- Defect tracking
- Training implementation
- Sampling
- Project management expertise
- Usability Testing
- Test Automation
- New project development
- Lean Six Sigma
- Software development knowledge
- Report creation
- Procedural updates
- Correction action planning
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Inspection and Testing Reports
- Documentation and Recordkeeping
- Item Sorting
- Team building
- Reporting and analysis
- Task Prioritization
- Equipment Operation
- Self Motivation
- Good Manufacturing Practices
- Interpersonal Skills
- Analytical Thinking
- Sample Testing
- Parts Installation
- Goal Setting
- Professionalism
- Blueprint Reading
- Product Inspection
- Quantity Verification
- Interpersonal Communication
- Quality Control
- Sample Collection
- Time management abilities
- Adaptability
- Written Communication
- OSHA Compliance
- Product Testing
- Raw Materials Inspection and Testing
- Defect Removal
- Performance monitoring
- Materials Testing
- Safety Education
- Packaging and Shipping Support
- Testing Data Documentation
- Professional Demeanor
- Product tests
- Presentation Skills
Timeline
Quality Assurance Rep 3 Metrology
United Launch Alliance LLC
12.2005 - 12.2023
Senior Quality Assurance Inspector / Metrology
Lockheed Martin, Aeronautics
06.1995 - 12.2005
No Degree - Electronics Technology
Texas State Technical College - Harlingen
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