Benito Maldonado
Antioch,CA
Summary
Retail Assistant Manager with 3 years of relevant leadership experience and genuine passion for customer service and developing relationships. Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and re-prioritizes in fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure.
Overview
9
9
years of professional experience
Work History
Retail Associate Manager
T-Mobile
05.2021 - Current
- Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Upheld company customer service standards to provide customers with outstanding service and friendly environment.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Trained employees in suggested selling and merchandising techniques to meet sales quotas.
- Modeled effective leadership to gain commitment to store goals and training to exceed industry standards
Laborer
KDC Construction
03.2019 - 05.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Provided labor support to carpenters, masons and other skilled trades.
- Followed instructions and safety protocols while operating machinery and equipment.
- Managed safe and efficient use of tools and equipment on construction sites.
Commercial Driver
AutoZone
07.2015 - 05.2019
- Delivered wide range of packages in alignment with strict timeframes to local residents and businesses.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Education
High School Diploma -
Antioch High School
Antioch, CA06.2014
Associate of Arts - Liberal Arts & Social Science
Los Medanos College
Pittsburg, CA05.2019
Associate of Arts - Business Administration
Diablo Valley College
Pleasant Hill, CA05.2019
Skills
- P>Consultative Sales Techniques
- P>G-Suite
- P>Analytical and Critical Thinking
- P>Multitasking Abilities
- P>Active listening Abilities
- Staff Training and Development
- Sales Coaching
- Sales strategy development
Timeline
Retail Associate Manager
T-Mobile
05.2021 - Current
Laborer
KDC Construction
03.2019 - 05.2021
Commercial Driver
AutoZone
07.2015 - 05.2019
High School Diploma -
Antioch High School
Associate of Arts - Liberal Arts & Social Science
Los Medanos College
Associate of Arts - Business Administration
Diablo Valley College
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