Benito R Cavazos
McAllen,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Hardworking and passionate job seeker with strong organizational skills eager to secure Food Service Specialist position. Ready to help team achieve company goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Scheduler/Production/Manager of Operations
Hill & Romero Certified Court Reporters
03.2000 - 04.2020
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Completed daily logs for management review.
- Performed wide-ranging administrative, financial and service-related functions.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Increased customer service success rates by quickly resolving issues.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Trained and supervised employees on office policies and procedures.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Estimated labor requirements to support anticipated workload.
- Sourced materials to keep up with production goals and meet customer demands.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive quality, flow, and output gains.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Gained extensive knowledge in data entry, analysis and reporting.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Reviewed work for quality and compliance with company standards and design specifications.
- Delivered direct feedback to senior management regarding project visibility and status.
- Managed internal operational standards and productivity targets.
Deputy County Clerk
Hidalgo County Clerk’s Office
07.1995 - 04.2000
- Stayed on top of customer preferences, technology trends and demand to keep county clerk's office operating optimally.
- Maintained current knowledge of records management industry trends to seek out improvement opportunities.
- Possessed and expected highest standards of integrity, ethics and performance from staff.
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Issued public notification of official activities or meetings.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Influenced office personnel to take action to improve experiences.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Cafeteria Worker
Valley Baptist Medical Center
04.1995 - 06.1995
- Received and stored incoming supplies according to procedures.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
- Served food according to temperature, safety and presentation guidelines.
- Cleaned and sanitized surfaces, tools and equipment.
- Provided attentive service and proactively assessed guest needs.
- Assisted wait staff with timely food delivery and guest requests.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted with bussing tables and cleaning up spills.
Cafeteria Worker
Marine Military Academy
01.1993 - 03.1995
- Established rapport with customers by providing friendly and attentive service.
- Monitored dining room inventory and replenished as necessary.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Assisted wait staff with timely food delivery and guest requests.
- Arranged tables and chairs for special occasions and events.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Provided exemplary service to students, staff, and visitors.
- Cleaned and sanitized surfaces, tools and equipment.
- Served food according to temperature, safety and presentation guidelines.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Prepared ingredients and recipe components ahead of time.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted with bussing tables and cleaning up spills.
Education
High School Diploma -
San Benito High School
San Benito, TX05.1988
Skills
- Critical Thinking
- Problem-Solving
- Attention to Detail
- Teamwork and Collaboration
- Strong Work Ethic
- Effective Multitasking
Certification
Food Handlers Certificate
Timeline
Scheduler/Production/Manager of Operations
Hill & Romero Certified Court Reporters
03.2000 - 04.2020
Deputy County Clerk
Hidalgo County Clerk’s Office
07.1995 - 04.2000
Cafeteria Worker
Valley Baptist Medical Center
04.1995 - 06.1995
Cafeteria Worker
Marine Military Academy
01.1993 - 03.1995
Food Handlers Certificate
High School Diploma -
San Benito High School
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