BENJAMIN ALLEN JR
Allegany
Summary
Focused [Job Title] dedicated to staying apprised of all new engineering tools and techniques. Committed to applying emerging technologies to streamline product development and business operations. Adheres to ascribed business and engineering goals by driving constant process innovation and iterative improvements.
Overview
29
29
years of professional experience
Work History
IT Engineer
Acme Business
05.2024 - Current
- Managed Kyocera MFP Printers setup, troubleshooting, and maintenance for optimal performance
- Provided remote desktop support and Server maintenance, enhancing user productivity with Microsoft365
- Collaborated with cross-functional teams to troubleshoot and resolve complex technical issues, ensuring minimal downtime and maximum productivity
DOCUMENT RETENTION SUPPORT STAFF
New York City Board of Elections
08.2016 - 02.2018
- Designed innovative storage solutions that streamlined the management process for incoming/outgoing affidavits and ballots, achieving a reduction in processing time by approximately three hours each week across operations
- Created contracts, memorandums, and Excel spreadsheets for receiving and shipping confidential documents for storage
- Processed over6,500 voter registration updates and changes per election cycle; conducted thorough record research to ensure accuracy while maintaining a98% quality control success rate in post-election audits
REAL ESTATE AGENT
Green Homes NY Realty
04.2006 - 11.2014
- Utilized MLS and CRM software to identify properties aligning with clients' needs and financial constraints
- Prepared various real estate documents including representation contracts, rental agreements, closing statements, deeds, and leases
- Developed promotional materials and advertising campaigns to market apartments for rent and sale
INDEPENDENT CONTRACTOR
Seventh Dynasty Marketing Group
10.1999 - 04.2006
- Served as computer and administrative assistant, providing support and marketing for partner businesses utilizing Microsoft Office and community engagement marketing
- Cultivated strong relationships with clients to ensure satisfaction and retention, resulting in repeat business and referrals
- Managed multiple client projects simultaneously, delivering high-quality results on time and within budget
ADMINISTRATIVE CLERK
United States Marine Corps
07.1995 - 09.1999
- Provided administrative support to combat training school's offices, overseeing HR responsibilities for500 employees and students
- Managed computer database system for tracking top-secret and classified files of military personnel
- Transcribed private classified communications and prepared relocation instructions with precision and confidentiality
Education
Master of Business Administration - Business Administration
St Bonaventure University
St Bonaventure, New York05.2024
Bachelor of Science - Computer Science
St Bonaventure University
St Bonaventure, New York05.2023
Skills
- Java/Python
- PC/Firewall/Server Maintenance
- Computer Technical Support
- SonicWall
- Linux
- Database Administration
- Microsoft Office365
- Network Administration
- Public Speaking
- Network administration
- IT infrastructure
- System administration
- Remote support
- Server maintenance
- Troubleshooting and diagnosis
- Firewalls
Timeline
IT Engineer
Acme Business
05.2024 - Current
DOCUMENT RETENTION SUPPORT STAFF
New York City Board of Elections
08.2016 - 02.2018
REAL ESTATE AGENT
Green Homes NY Realty
04.2006 - 11.2014
INDEPENDENT CONTRACTOR
Seventh Dynasty Marketing Group
10.1999 - 04.2006
ADMINISTRATIVE CLERK
United States Marine Corps
07.1995 - 09.1999
Bachelor of Science - Computer Science
St Bonaventure University
Master of Business Administration - Business Administration
St Bonaventure University
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