Benjamin Alvarenga
Mobile
Summary
Dedicated professional with extensive customer service experience in fast-paced environments. Strong skills in communication, teamwork, and problem-solving. Eager to leverage these strengths to enhance guest experiences and exceed service expectations in landscaping and hospitality.
Overview
8
8
years of professional experience
Work History
Bilingual Landscaping Crew Leader, H-2B Seasonal
Southern Turf Landscaping
Mobile, AL
05.2026 - Current
- Lead and coordinate a landscaping crew, assigning daily tasks and ensuring high‑quality work on residential and commercial properties.
- Serve as the bilingual point of communication between the team and management, translating instructions, safety guidelines, and customer needs.
- Drive and operate company trucks to transport tools, equipment, plants, and materials to job sites.
- Maintain and organize all landscaping tools and equipment, ensuring proper use, inventory control, and readiness for each project.
- Pick up flowers, plants, and supplies from vendors and deliver them to job locations to support ongoing landscaping projects.
Sales Representative
Foundever
San Salvador, El Salvador
11.2025 - 04.2026
- Sold wireless, cable, and internet services to customers
- Identified customer needs and recommended appropriate solutions
- Generated leads for home security services
- Maintained professionalism while meeting sales targets
- Strengthened communication and persuasion skills
Kitchen & Dining Support H-2B Seasonal
Dune Deck Beach Club & The Hills Resort
Westhampton, NY
04.2025 - 10.2025
- Supported kitchen and dining operations in a high-volume resort environment
- Performed dishwashing, sanitation, and maintained strict cleanliness standards
- Managed trash removal and ensured organized, safe work areas
- Restocked supplies to support uninterrupted service
- Assisted with food and beverage service during peak hours
- Cleared tables and maintained dining area cleanliness
- Collaborated with kitchen and front-of-house teams to enhance guest experience
Customer Support Agent
Foundever
San Salvador, El Salvador
12.2024 - 04.2025
- Provided phone and chat support to customers
- Assisted with product setup and troubleshooting
- Delivered clear, patient, step-by-step guidance tailored to non-technical users.
- Consistently handled multiple interactions while maintaining professionalism, empathy, and accuracy.
Sales and Customer Service Agent
Veronica's Insurance
San Salvador, El Salvador
06.2021 - 12.2024
- Assisted customers with insurance questions and coverage information
- Prepared quotes and helped clients choose suitable options
- Processed applications and updates with accuracy
- Handled high call volumes with professionalism
- Worked with team members to ensure smooth service
- Built strong communication and multitasking skills
Restaurant Team Member (Waiter / Kitchen Assistant
Pizza Hut
San Salvador, El Salvador
05.2018 - 11.2020
- Assisted in both front-of-house and kitchen operations
- Took customer orders and ensured timely service
- Supported food preparation and maintained cleanliness
- Worked efficiently during busy shifts
- Provided friendly and professional customer service
Education
No Degree - Bachelor in Languages - Specialization in Tourism
Universidad Don Bosco (In Progress)
Soyapango, El SalvadorHigh School Diploma -
Liceo Bautista
Ilopango, El Salvador 10-2017
Skills
- Guest service and hospitality
- Food service support (serving, bussing, dishwashing)
- Cleaning & sanitation standards
- Teamwork and communication
- Fast-paced work environments
- Time management and multitasking
- Reliability and strong work ethic
- Problem-solving
- Sales and customer interaction
- Alabama Driver License USA
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Bilingual Landscaping Crew Leader, H-2B Seasonal
Southern Turf Landscaping
05.2026 - Current
Sales Representative
Foundever
11.2025 - 04.2026
Kitchen & Dining Support H-2B Seasonal
Dune Deck Beach Club & The Hills Resort
04.2025 - 10.2025
Customer Support Agent
Foundever
12.2024 - 04.2025
Sales and Customer Service Agent
Veronica's Insurance
06.2021 - 12.2024
Restaurant Team Member (Waiter / Kitchen Assistant
Pizza Hut
05.2018 - 11.2020
No Degree - Bachelor in Languages - Specialization in Tourism
Universidad Don Bosco (In Progress)
High School Diploma -
Liceo Bautista
Technical skills
Salesforce, NICE CXone, 3CX, Expert CRM, Microsoft Office Suite, Google Workspace.