Benjamin Anderson
Urbandale,IA
Summary
Motivated, amiable, and energetic business professional with nineteen years of experience in various accounting processes (A/P, A/R, Collection) | A strong organizational, decisive, with a talent for quickly mastering technology | Diplomatic and perceptive with professionals at all levels. Excels in deadline-driven environments | Excellent team-building skills. Service-oriented delivery professional with a demonstrated road safety record and clean driving history. Familiar with logging daily activities, coordinating customer paperwork, and collecting payments. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt, courteous service. A reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over more than 21 years delivers an energetic approach to meeting expectations. Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance.
Overview
21
21
years of professional experience
Work History
Delivery driver
American Tire Distributors Inc
Des Moines, IA
06.2021 - 10.2022
- Expedited the delivery of Tires (standard, semi, and Agricultural) throughout Iowa
- Familiarized myself with a multitude of driver routes throughout the state so that if the need arose that an employer needed a route covered, I could perform it
- Provided customer service and problem-solving skills on the spot with a few clients who preferred an in-person approach.
Independent Contractor
Iowa Steak Co., Hawkeye Meats LLc.
Urbandale, IA
06.2001 - 12.2020
- Facilitated deliveries of frozen products over the territory of four states, with Iowa at its core
- Collaborated with clients who had bad debt due to unforeseen circumstances, helping them overcome obstacles and ensuring lasting business relationships with the commitments
- Accomplished business owner for over five years out of the twenty years served in the sales community until the pandemic
- Competitor companies also recognized me in the same line of work that I was doing by implementing a system that increased revenues and sales for my company and my staff.
- Loaded delivery truck with packages for route according to manifest.
- Maintained accurate records of deliveries and pickups.
- Verified contents of inventory against customer receipts.
- Ensured proper handling and secure transportation of goods.
- Delivered packages in a timely manner using GPS navigation system.
- Followed safety guidelines while driving delivery vehicle.
- Collected payments on behalf of company when necessary.
- Provided excellent customer service by answering questions and resolving issues promptly.
- Inspected vehicle before each shift to ensure safe operation conditions.
- Adhered to all traffic laws, regulations, and company policies while driving delivery routes.
- Reported any accidents or injuries immediately upon occurrence.
- Identified potential safety hazards along the route and took corrective action as needed.
- Assisted customers with loading and unloading packages onto their vehicles as required.
- Communicated regularly with dispatch regarding status of deliveries and arrivals times.
- Ensured proper storage of goods at the end of each delivery run.
- Conducted daily pre-trip inspections to check fluid levels and tire pressure.
- Drove vehicle along pre-determined route and delivered customer orders on-schedule.
- Maneuvered vehicle into position at warehouse for unloading returns and loading new deliveries.
- Followed DOT regulations and company safe driving guidelines and immediately reported safety hazards.
- Drove truckloads to customer sites daily and completed proper paperwork.
- Unloaded and reloaded delivery items.
- Conducted routine vehicle inspections, loaded trucks for delivery and picked up items for return.
- Performed pre- and post-trip safety inspections on work vehicle to record and report malfunctions
Education
Certificate in Medical Billing and Coding -
University of Phoenix
12.2022
Bachelor of Science, Health Administration -
University of Phoenix
Skills
- Basic medical terminology
- Healthcare operations
- Insurance coverage and reimbursement
- HIPPA privacy regulations
- Medical billing cycle
- FDCPA regulations
- Electronic health records
- Great listener
- Well-organized
- Decisive and energetic
- Quick talent for mastering technology and programs
- Problem-solving skills
- Self-motivative working-from-home position
- Load Balancing
- Equipment Operation
- GPS Navigation
- Dispatch Communication
- Goods Transport
- Quality Assurance
- Vehicle Maintenance
- Package scanning
- Payment Collection
- DOT Compliance
- Cargo Handling
- Heavy Lifting
- Route Management
- Heavy hauling
- Vehicle inspections
- Clean MVR
- Teamwork and Collaboration
- Clean Driving Record
- Valid Driver's License
- Attention to Detail
- Punctual and Reliable
- Courteous and polite demeanor
- Local routes understanding
- Excellent sense of direction
- Valid Class B Commercial Driver's License
- Safe Driving
- Experienced manual transmission driver
Health Care Knowledge Skills
- Basic Medical Terminology
- Health Care Operations
- Insurance Coverage & Reimbursement
- HIPAA Privacy Regulations
- Medical Billing Cycle
- Managed Care Models
- Electronic Health Records
- Electronic Data Interchange
- Health Care Information Systems
Timeline
Delivery driver
American Tire Distributors Inc
06.2021 - 10.2022
Independent Contractor
Iowa Steak Co., Hawkeye Meats LLc.
06.2001 - 12.2020
Certificate in Medical Billing and Coding -
University of Phoenix
Bachelor of Science, Health Administration -
University of Phoenix
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