BENJAMIN A. RAPPAPORT
BK
Summary
Multifaceted PR and communications professional with experience across brand strategy, media outreach, and campaign execution. Known for blending creative thinking with operational precision to support high-profile clients and culturally relevant launches. Strong foundation in journalism, with a keen eye for storytelling, collaboration, and elevating brand presence across platforms.
Overview
9
9
years of professional experience
Work History
Account Coordinator
LaForce
03.2024 - 03.2025
- Oversaw and managed daily project milestones for 4+ high-profile clients (Tinder, Dickies, Converse, and Motorola) ensuring alignment across internal creative, strategy, and media teams and maintaining a 100% on-time launch rate
- Led media outreach and stylist seeding efforts resulting in top-tier coverage in GQ, Vogue, Esquire, and PAPER, delivering 100M+ media impressions
- Supported sell out launches of Converse Run Star Trainer
- Green Day x Dickies, , and Motorola x Pantone Color of the Year
- Coordinated high-impact press events such as Camp Flog Gnaw 2024 and a Paris press trip for Converse x Isabel Marant, and co-produced a Tinder “Green Flags” event, attended by 150+ celebrities and journalists
Operations Manager
G2 Performance
07.2023 - 03.2024
- Directed daily operations across customer service, fulfillment, and vendor management, overseeing a team of 5+ direct reports and managing $250K+ in annual order volume
- Led the production and delivery of 10K+ custom uniforms and branded products annually by coordinating with third-party vendors and managing full-cycle logistics (sampling to shipping)
- Optimized shipping and fulfillment workflows, reducing average delivery time by 22% and improving order accuracy to 98%+
- Collaborated with product designers and factory partners to launch 4 new SKUs per quarter, ensuring consistent quality and on-brand design execution
- Revamped internal service protocols and trained support staff, improving customer satisfaction ratings by 30% YoY
- Contributed to company’s rebranding by supporting new marketing and e-commerce strategies helping drive a 15% increase in online conversions over two quarters
Sales Associate
Lapstone and Hammer
06.2022 - 07.2023
- Generated $250K+ in sales, exceeding UPT benchmarks through personalized styling and deep product knowledge
- Enhanced the in-store customer journey by applying brand storytelling and visual merchandising insights
Customer Support Agent
PokerStars / Fox Bet
11.2020 - 05.2022
- Provided real-time support to a 5M+ player base, managing escalations and regulatory comms across live chat and email
- Promoted campaigns and platform updates, contributing to $129M+ in revenue from 188K+ customers
Sales Associate
Paul Smith
07.2019 - 09.2020
- Drove $700K+ in luxury retail sales; partnered with press and client services teams to accommodate VIP and high-profile clientele
Stylist
Scotch & Soda
11.2018 - 07.2019
- Styled customers in pieces of clothing that lead to sales which generated a higher customer conversion rate (pieces per buy versus how many customers enter the store), which averaged out to 15% per month
- Assisted in customer service by making send-sales from branch stores and holding specific incoming products for customers who ask for them
Sales Associate | Customer Service Specialist
RetroSuperFuture
05.2018 - 10.2018
- Responsible for driving sales through customer outreach and strategizing fresh ideas for generating retail traffic
- Oversaw all aspects of customer service, including returns, exchanges, and repairs
Internship Experience
MTV News | NBC News
05.2016 - 08.2017
- Published articles relating to pop culture and music for MTVNews.com and functioned as a fact checker, researcher, and interview transcriber for an audience of more than 4.88 million unique monthly visitors who generated more than 268,125 page views daily
- Authored articles pertaining to national and world news for NBC News which reached an audience of 1.56 million monthly unique visitors and led to more than 800,800 daily page views and 140 million monthly online video streams
Education
Master's Degree - Public Relations and Corporate Communications
Georgetown University
Washington, D.C.05.2023
Bachelor of Arts - Journalism
The Pennsylvania State University
University Park, PA05.2018
Bachelor of Arts - English
The Pennsylvania State University
University Park, PA05-2018
Skills
- Adobe (Photoshop, Illustrator, InDesign)
- Meltwater
- Onclusive
- Wix/Squarespace/Shopify
Timeline
Account Coordinator
LaForce
03.2024 - 03.2025
Operations Manager
G2 Performance
07.2023 - 03.2024
Sales Associate
Lapstone and Hammer
06.2022 - 07.2023
Customer Support Agent
PokerStars / Fox Bet
11.2020 - 05.2022
Sales Associate
Paul Smith
07.2019 - 09.2020
Stylist
Scotch & Soda
11.2018 - 07.2019
Sales Associate | Customer Service Specialist
RetroSuperFuture
05.2018 - 10.2018
Internship Experience
MTV News | NBC News
05.2016 - 08.2017
Master's Degree - Public Relations and Corporate Communications
Georgetown University
Bachelor of Arts - Journalism
The Pennsylvania State University
Bachelor of Arts - English
The Pennsylvania State University
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