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Benjamin Archer
Operations Manager
Easton,PA
Summary
Operations Manager offering over 6 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve goals.
Overview
17
17
years of professional experience
Work History
Operations Manager
Phillips Pet Food And Supply
Easton, PA
03.2020 - Current
- Reviewed shift reports to understand current numbers and trends.
- Led warehouse improvement initiatives to advance operational efficiencies.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed 75 team members across 4 departments.
General Manager
Phillips Pet Food And Supply
Cedar Rapids, IA
05.2018 - 03.2020
- Foresaw and coordinated the opening of the facility. This included installing dock doors and levelers, a sprinkler system, racks, access points and the WIFI network and all safety equipment.
- Interviewed, hired and trained all warehouse staff.
- Established the best practices of the warehouse from the start of the picking process to loading and invoicing.
- Foresaw all warehouse functions.
- Responsible for the P&L.
- Responsible for ordering supplies and services.
- Worked closely with and aspired to build strong relationships with transportation, HR, sales, purchasing and customer service.
Operations Supervisor
Phillips Pet Food And Supply
Easton, PA
05.2015 - 04.2018
- Motivated and trained employees to maximize team productivity.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of strong team.
- Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Inventory Control Specialist
Phillips Pet Food And Supply
Clyde, OH
06.2013 - 04.2015
- Received, sorted and processed damaged goods with vendors or manufacturers.
- Audited and corrected discrepancies in inventory numbers.
- Completed physical inventory counts each month.
- Used equipment like forklifts and pallet jacks to move inventory.
- Completed daily cycle counts to maintain accuracy of records.
- Recorded information, shortages and discrepancies to keep records current and accurate.
Material Handler
K&W Distributing
Clyde, OH
12.2003 - 05.2013
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Packed items into appropriate containers for shipment.
- Received and unpacked shipments and new equipment as directed.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
- Unloaded deliveries from trucks in prompt fashion.
- Wrapped pallets in shrink wrap prior to loading.
Skills
Work flow planning
Timeline
Operations Manager
Phillips Pet Food And Supply
03.2020 - Current
General Manager
Phillips Pet Food And Supply
05.2018 - 03.2020
Operations Supervisor
Phillips Pet Food And Supply
05.2015 - 04.2018
Inventory Control Specialist
Phillips Pet Food And Supply
06.2013 - 04.2015
Material Handler
K&W Distributing
12.2003 - 05.2013
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