BENJAMIN ARELLANO
San Diego,USA
Summary
Dynamic and highly ethical Senior Sales Executive and Store Manager with over 15 years of experience in Technical Sales, Business Development, Operations, and Consulting Services. Proven expertise in data analysis, problem resolution, and delivering exceptional customer service, complemented by a strong ability to craft comprehensive reports and engaging presentations. Skilled in implementing process improvements to enhance workflow efficiency and adept at coordinating schedules to optimize team performance. A collaborative leader with a track record of working closely with business owners, senior executives, board members, and key stakeholders to establish strategic goals and effective sales action plans.
Overview
19
19
years of professional experience
Work History
Security Dispatcher-Kaiser Permanente
Blackstone Consulting, San Diego
01.2018 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential hazards and mitigate risks.
- Trained new staff on security procedures and emergency response protocols.
- Developed and implemented security protocols to enhance overall safety measures.
- Collaborated with law enforcement during investigations and emergency situations.
- Responded promptly to security breaches, ensuring swift resolution of incidents.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Maintained detailed reports on daily activities, incidents, and observations for management review.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Insurance Agent Owner
FARMERS INSURANCE, San Diego
01.2017 - 01.2018
- Assisted potential clients with all their insurance needs; car, home, and life.
Electronics Lead
TARGET MOBILE, La Mesa, CA
01.2013 - 01.2018
- Responsible for the daily inventory management and sales tracking of the kiosk.
- Trained all new employees on all sales processes before they are moved to their new locations.
- Extensive knowledge of thorough understanding of various operating systems, key cost factors, sales techniques and quality performance.
- Key Achievement:
- Highest increase of handset protection of 20% for kiosk for the 1st and 2nd quarters.
Backroom Coordinator
TJ MAXX, San Diego, CA
01.2012 - 01.2013
- Orchestrates receipt of all trucks and merchandise on a daily basis.
- Responsible for the process of over 300 cartons of merchandise coming in and getting out to the sales floor for immediate sale.
- Ensures all new employees are trained with the basic knowledge of processing merchandise and to properly showcase on showroom floor.
Assistant Store Manager
GO WIRELESS, GO WIRELESS, San Diego, CA
01.2007 - 01.2012
- Experienced sales manager with the spirit of knowledge of retail and customer service.
- Extensive knowledge of thorough understanding of various operating systems, key cost factors, sales techniques and quality performance.
- Develop, implement it and executed sales strategy to attain continuous growth in sales and revenue performance.
- Coach, mentor, train and motivate retail staff.
- Remain fully knowledgeable of promos and offers.
- Key Achievement:
- Met and exceeded sales targets every year. Increased business an average of 9% year over year.
Education
Criminal Justice -
Central Texas College
Killeen, TXCertificate of Achievement - Law Enforcement, Corrections
Southwestern College
Chula Vista, CA01.2011
Skills
- Conceptual Development
- Strategic Planning & Analysis
- Project Management
- Client Relationships
- Oversee all Phases of Projects
- Team Leadership
- Crisis Management
- Excellent Communication Skills
- Focus under pressure
- Business Development
- Extremely Creative
- Presentations & Reports
- Incident reports
- Dispatch software
- Daily reports
- Stress tolerance
- Security protocols
- Access control
- Alarm systems monitoring
- Radio frequencies monitoring
- Unit dispatch
MILITARY EXPERIENCE
- U.S. NAVY, San Diego, CA
- Yeoman
- Responsible for all correspondence at the Health Care Support Office (HSO) in San Diego, CA for the Officer-in-Charge of the Operations Officer.
- Tasked with editing all scheduled evaluations prior to final signature.
- As Section Leader, was responsible for eight personnel with all daily and weekly duties to be completed in a timely manner.
- 1993 - 2001
Languages
Spanish
Professional Working
Timeline
Security Dispatcher-Kaiser Permanente
Blackstone Consulting, San Diego
01.2018 - Current
Insurance Agent Owner
FARMERS INSURANCE, San Diego
01.2017 - 01.2018
Electronics Lead
TARGET MOBILE, La Mesa, CA
01.2013 - 01.2018
Backroom Coordinator
TJ MAXX, San Diego, CA
01.2012 - 01.2013
Assistant Store Manager
GO WIRELESS, GO WIRELESS, San Diego, CA
01.2007 - 01.2012
Certificate of Achievement - Law Enforcement, Corrections
Southwestern College
Criminal Justice -
Central Texas College