Reliable worker with strong mechanical aptitude and a willingness to learn. Energetic individual who is attentive to details and people-friendly. A true team player who is always willing to go the extra mile. Motivated and polished employee with excellent time management skills. A true problem-solver who can remain calm under pressure.
Overview
13
13
years of professional experience
Work History
Grocery Clerk
Publix Super Markets Inc
09.2011 - 11.2021
Used pallet jacks and hand trucks to load and unload trucks, also to move merchandise to the sales floor for stocking.
Operated various types of equipment including balers, power jacks and lift ramps.
Maintained adequate product levels in check-out lines and end-cap displays by timely re-stocking of merchandise.
Pleasantly greeted customers and provided prompt and courteous service at all times.
Maintained a safe, neat, and clean working environment at all times.
Stocked shelves and organized merchandise displays for easy retrieval.
Manager
Fresh N Clean SWFL Carpet Cleaning Inc
02.2013 - Current
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Warehouse Assistant
Suncoast Beverage Sales LLLP
03.2017 - 11.2017
Cleaned and maintained the warehouse in compliance with OSHA safety standards.
Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
Operated forklifts and other heavy machinery safely.
Loaded and unloaded delivery trucks promptly for further distribution.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Enhanced warehouse efficiency by streamlining inventory management processes and implementing organizational systems.
Lead Janitor
Rise & Shine Enterprises Inc
05.2018 - 09.2018
Accurately read, understood, and carried out written instructions.
Utilize floor scrubber and other equipments to maintain the quality of the facilities floors.
Maintained a safe, neat and clean working environment at all times.
Supported building security efforts by ensuring proper locking procedures were followed at the end of each day''s shift.
Established trust with colleagues through excellent communication skills while coordinating daily tasks effectively.
Ensured timely completion of tasks through efficient scheduling and prioritization of duties based on facility needs.
Shift Supervisor
CVS Pharmacy Health
01.2019 - 06.2020
Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
Observed each team member to carry out duties and provided constructive criticism.
Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
Assisted customers with complaints, questions, and concerns.
Enhanced team efficiency by implementing streamlined processes and procedures for night shift operations.
Maintained accurate inventory levels through diligent oversight and thorough record keeping practices.
Oversaw loading and unloading of packages in warehouse.