Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading, selling, and supervising operational sales teams.
Overview
8
8
years of professional experience
Work History
Founder
MINT MOVING COMPANY
08.2023 - Current
Formed an S corporation and learned all aspects of owning, operating, and scaling a business
Hired, trained, and managed 20+ employees
Established and led the strategic vision of the company, achieving $30,000 in net revenue in the first operating month
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Continued to adapt to different types of moves, including residential, commercial, and long-distance
Grew long-term relationships with clients and real estate agents through exceptional service, leading to repeat business and referrals
Effectively planned and coordinated the logistics of moving projects, including scheduling, crew selection, and logistics
Efficiently manage equipment, vehicles, and supplies to minimize waste and optimize profits
Efficiently managed equipment, vehicles, and supplies to minimize waste and optimize profits
Project Manager
HIGHLAND HOMES 12 WEEK INTERNSHIP
06.2023 - 08.2023
Participated in every aspect of project management, including planning, scheduling, and budgeting, essential for overseeing construction projects
Enhanced communication skills through daily interactions with a variety of stakeholders including contractors, subcontractors, and team members; a skill that is key to managing construction projects successfully
Efficiently managed time and resources to ensure projects stayed on schedule
Ensured that work met quality standards and specifications
Effectively communicated with clients to provide project updates and address their concerns
Had the unique opportunity to take lead on a home with some assistance from the project manager.
Planned, designed, and scheduled phases for large projects.
Sports Performance Coach and Personal Trainer
HILL COUNTRY INDOOR
05.2019 - 06.2023
Served as Lead of Camp Operations for all soccer camps
Provided one-on-one personal training sessions
Promoted to lead all Sports Camps and assisted in managing camp coaches
Promoted to teach and lead all sports camps
Developed and implemented programs focused on reaching set goals
Founder
ATMOSPACE
05.2021 - 05.2022
Founded an NFT (non-fungible token) project
Sold product to 300 individuals
Closed project with a positive profit margin
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Oversaw all operations including product research, product development, art out-sourcing, contract development, and minting website development
Marketed on multiple social media platforms
Managed a discord of 30,000+ members
Owned and managed a staff of five employees.
Customer Service Representative
LAPELS DRY CLEANING
09.2015 - 05.2019
Assisted in the purchase and opening of a family-owned franchise
Provided information to customers about products and services
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.