Benjamin A. Villanueva
Silver Spring,MD
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in the part-time role.
Overview
2
2
years of professional experience
Work History
Seasonal Sales Associate
Nike
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Brand Representative
Hollister Co.
10.2022 - Current
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Education
Diploma -
Wheaton High
Silver Spring, Maryland05-2024
Skills
- Quick Learner
- Reliable
- Customer service
- Teamwork and collaboration
- Excellent people skills
- Multi-tasking strength
Accomplishments
- Awarded “Employee of the Month”, February 2023.
Volunteer Experience
- Organizer, School Fundraisers
- Food Distributor, City Mission - Food Distribution
Extracurricular Activities
- Leader, Threads Club, 2022
- Leader, World Language Honor Society, 2022-2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Seasonal Sales Associate
Nike
09.2024 - Current
Brand Representative
Hollister Co.
10.2022 - Current
Diploma -
Wheaton High
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