Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Benjamin Ayala

Moreno Valley,CA

Summary

Dynamic professional with a proven track record at Sam's Club, excelling in customer engagement and team development. Adept at fostering loyalty through personalized service and critical thinking. Recognized for optimizing operations and enhancing sales through effective product knowledge and time management, contributing to a positive shopping experience.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

9
9
years of professional experience

Work History

Freezer/Cooler/Deli Associate

Sam's Club
11.2023 - Current
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
  • Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
  • Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.
  • Assisted in staff training initiatives, sharing knowledge and best practices with new employees to ensure seamless integration into the team.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Youth Soccer Coach

Universal Soccer League
04.2022 - Current
  • Promoted good sportsmanship and fostered a positive team environment by modeling respectful behavior both on and off the field.
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Developed strong communication channels with parents, providing regular updates on player progress and addressing concerns promptly.
  • Provided mentorship to players, fostering personal growth alongside athletic development through guidance on topics such as leadership, teamwork, and discipline.
  • Provided constructive feedback to players on their performance, focusing on areas for improvement while also acknowledging strengths and progress made.
  • Organized off-season training opportunities to maintain player engagement year-round while supporting continuous improvement in their abilities.

Assistant Manager

Little Caesars
07.2018 - 10.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Inbound Supervisor

Amazon
07.2018 - 01.2021
  • Contributed to overall company success by sharing best practices and insights with other supervisors, fostering a culture of continuous improvement.
  • Optimized warehouse space utilization by implementing an effective storage plan based on product types and priority levels.
  • Coordinated with other departments to improve overall supply chain efficiency, resulting in reduced lead times for customers.
  • Maintained compliance with industry regulations by staying informed of current standards and updating policies as necessary.
  • Ensured proper documentation of all inbound shipments was maintained in accordance with company guidelines, reducing instances of lost or misplaced items within the warehouse.

Overnight Remodel Associate

Walmart
10.2016 - 02.2018
  • Ensured an organized workspace throughout the remodel process, minimizing disruption to customers during daytime hours.
  • Participated in ongoing training opportunities provided by the company, refining skills necessary for successful execution of future remodeling projects.
  • Optimized space utilization by assembling and disassembling display fixtures as needed during remodel projects.
  • Contributed to increased sales by keeping the store clean and visually appealing through regular maintenance and remodeling initiatives.
  • Cultivated positive working relationships with coworkers from diverse backgrounds, fostering teamwork essential for completing complex remodel assignments.

Education

Bachelor of Science - Computer Science

California State University, San Bernardino
San Bernardino, CA

Associate of Science - Computer Science

Southern New Hampshire University
Hooksett, NH
05-2026

Associate of Science - Exercise Science

San Bernardino Valley College
San Bernardino, CA
01-2018

Skills

  • Customer engagement
  • Sales proficiency
  • Critical thinking
  • Data entry
  • Team development
  • Product knowledge
  • Networking
  • Sales strategy development

Languages

Spanish
Native or Bilingual

Timeline

Freezer/Cooler/Deli Associate

Sam's Club
11.2023 - Current

Youth Soccer Coach

Universal Soccer League
04.2022 - Current

Assistant Manager

Little Caesars
07.2018 - 10.2021

Inbound Supervisor

Amazon
07.2018 - 01.2021

Overnight Remodel Associate

Walmart
10.2016 - 02.2018

Bachelor of Science - Computer Science

California State University, San Bernardino

Associate of Science - Computer Science

Southern New Hampshire University

Associate of Science - Exercise Science

San Bernardino Valley College

Similar Profiles

CREATE PROFILE