Benjamin Bacon
Fayetteville,GA
Summary
Adept at vehicle inspection and maintenance, I enhanced customer satisfaction and dealership operations at Honda Dealership through efficient vehicle transport and support tasks. Demonstrated exceptional teamwork and problem-solving abilities, significantly contributing to a positive and efficient work environment. Skilled in damage assessment and upholding cleanliness standards, I consistently delivered high-quality service, fostering customer loyalty and operational excellence.
Overview
4
4
years of professional experience
Work History
Car Porter
Honda Dealership
Newnan, GA
06.2022 - Current
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
- Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Actively supported team members in various tasks when required, creating a collaborative atmosphere within the workplace.
- Reduced customer wait times by quickly performing minor maintenance tasks, such as refueling and washing cars.
- Improved dealership appearance by maintaining clean and organized car displays.
- Contributed to positive customer experiences by providing friendly assistance with directions and other inquiries.
- Washed cars and trucks daily for auto dealership.
- Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.
Customer Service Representative
Gilroy's Hardware Store
Peachtree City, GA
05.2021 - 06.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Mechanic Assistant
Fayette County School Transportation
Fayetteville, GA
08.2020 - 05.2021
- Worked alongside senior mechanics to gain hands-on experience with advanced repair techniques and tools.
- Performed oil changes, tire rotations, and other routine maintenance tasks to keep vehicles running smoothly.
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Cleaned and organized work areas, tools and equipment to support productivity.
Education
Bachelor's Degree - Manufacturing Engineering
Georgia Southern University
Statesboro, GA12-2026
High School Diploma -
Starr's Mill High School
Fayetteville, GA05-2022
Skills
- Vehicle inspection
- Damage assessment
- Cleanliness standards
- Maintenance
Timeline
Car Porter
Honda Dealership
06.2022 - Current
Customer Service Representative
Gilroy's Hardware Store
05.2021 - 06.2022
Mechanic Assistant
Fayette County School Transportation
08.2020 - 05.2021
Bachelor's Degree - Manufacturing Engineering
Georgia Southern University
High School Diploma -
Starr's Mill High School