Benjamin Bacon
Fayetteville,GA
Summary
Adept at vehicle inspection and maintenance, I enhanced customer satisfaction and dealership operations at Honda Dealership through efficient vehicle transport and support tasks. Demonstrated exceptional teamwork and problem-solving abilities, significantly contributing to a positive and efficient work environment. Skilled in damage assessment and upholding cleanliness standards, I consistently delivered high-quality service, fostering customer loyalty and operational excellence.
Overview
4
4
years of professional experience
Work History
Car Porter
Honda Dealership
06.2022 - Current
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
- Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Actively supported team members in various tasks when required, creating a collaborative atmosphere within the workplace.
- Reduced customer wait times by quickly performing minor maintenance tasks, such as refueling and washing cars.
- Improved dealership appearance by maintaining clean and organized car displays.
- Contributed to positive customer experiences by providing friendly assistance with directions and other inquiries.
- Washed cars and trucks daily for auto dealership.
- Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.
Customer Service Representative
Gilroy's Hardware Store
05.2021 - 06.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Mechanic Assistant
Fayette County School Transportation
08.2020 - 05.2021
- Worked alongside senior mechanics to gain hands-on experience with advanced repair techniques and tools.
- Performed oil changes, tire rotations, and other routine maintenance tasks to keep vehicles running smoothly.
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Cleaned and organized work areas, tools and equipment to support productivity.
Education
Bachelor's Degree - Manufacturing Engineering
Georgia Southern University
Statesboro, GA12-2026
High School Diploma -
Starr's Mill High School
Fayetteville, GA05-2022
Skills
- Vehicle inspection
- Damage assessment
- Cleanliness standards
- Maintenance
Timeline
Car Porter
Honda Dealership
06.2022 - Current
Customer Service Representative
Gilroy's Hardware Store
05.2021 - 06.2022
Mechanic Assistant
Fayette County School Transportation
08.2020 - 05.2021
Bachelor's Degree - Manufacturing Engineering
Georgia Southern University
High School Diploma -
Starr's Mill High School
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