Benjamin Baggett
Kenosha,WI
Summary
I am Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
I am currently Seeking a full-time position that offers professional challenges utilizing My interpersonal skills, excellent time management and problem-solving skills.
I also served 8 years in the United States Army which gave me a hard working can do attitude that many people do not have.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Environmental Services Manager
The Village At Victory Lakes
Lindenhurst , IL
10.2011 - 11.2021
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Managed efficient teams of up to 30+ employees.
- Contributed to development, implementation and execution of maintenance programs.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Hired and trained new environmental service workers to improve efficiency of department and cultivate productive work atmosphere.
Environmental Services Manager
Health Care Services Group
Kenosha , WI
05.2010 - 10.2011
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Managed efficient teams of up to 12 employees.
- I worked in three different nursing homes for this company managing, hiring, and training teams for all three locations.
- Training for staff included Maintenance, Housekeeping, Laundry, And Floor Tech Work. My knowledge in all these fields is also very exceptional.
Store Manager
Taco Bell
Kenosha , WI
09.2004 - 05.2010
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
Assistant Store Manager of Operations
Jewel Osco Grocery Store
Lake Forest, IL
04.1992 - 06.2003
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
- Managed workload and task demand between corporate guidelines and staff abilities.
- Implemented theft prevention policies to minimize potential stock loss.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume. Including maximizing sales space for top venders and weekly sales ads.
Education
Business Management And Accounting - Business Management
Gateway Technical College
Kenosha, WI01.2023
Skills
- Standards Compliance
- Procedure Implementation
- Valet Services
- Surface and Floor Cleaning
- Stock Planning
- Laundry and Dry Cleaning
- Room Turnover
- Ability to Be Flexible
- Building Repairs and Renovations
- Cross-Department Collaboration
- Furniture Cleaning
- Space Allocation
- Linens Management
- Facilities Inspection
- Employee Work Scheduling
- Equipment Purchasing
- Environmental Management
- Stock Inventory Management
- Daily Facility Operations
- Pressure Washers
- Fire Hazard Safety
- Federal Guidelines
- Janitorial Knowledge
- Customer Service Standards
- Incident Reports
- Coaching Leadership
- Desktop Computers
- Building Alarm Systems
- Loss Prevention Strategies
- Customer Relations
- Employee Retention
- Carpet Cleaning
- Maintaining Clean Work Areas
- Job Assignments
Certification
Fork Truck/Lift Certified
Food service and sanitation certified in Wisconsin
CPR certified
Lifeguard Certified
Timeline
Environmental Services Manager
The Village At Victory Lakes
10.2011 - 11.2021
Environmental Services Manager
Health Care Services Group
05.2010 - 10.2011
Store Manager
Taco Bell
09.2004 - 05.2010
Assistant Store Manager of Operations
Jewel Osco Grocery Store
04.1992 - 06.2003
Business Management And Accounting - Business Management
Gateway Technical College
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