BENJAMIN BARKER
Palos Heights,IL
Summary
Professional healthcare provider with extensive experience in fast-paced medical environments. Demonstrates strong skills in patient care, emergency response, and life-saving procedures. Known for excellent teamwork, adaptability, and reliability in high-pressure situations. Skilled in using advanced medical equipment and maintaining composure during critical incidents.
Overview
15
15
years of professional experience
Work History
Emergency Medical Technician
Elite Ambulance
09.2024 - Current
- Applied and honed medical skills over the course of responding to more than 400 calls
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
Return on Investment Specialist
Cisco
03.2021 - 11.2023
- Supported budgeting efforts by providing detailed projections based on historical ROI data trends and future growth expectations.
- Developed customized client reports showcasing return on investment insights that facilitated strategic planning initiatives.
- Assisted in the development of ROI tracking tools, enhancing overall department efficiency and effectiveness.
High Touch Operations Manager
Cisco
11.2020 - 03.2021
- Utilized project management experience to develop and maintain company facing suite of tools, enabling delivery of services to 1,692 accounts
- Acted as a liaison between clients and internal teams to resolve complex issues quickly and efficiently, resulting in improved client relationships and repeat business.
- Built strong relationships with clients by engaging in regular communication, understanding their unique needs, and delivering tailored support options.
- Reduced client escalations by proactively addressing potential issues and maintaining strong communication channels.
Product Owner & Business Analyst
Cisco
11.2016 - 11.2020
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Cultivated strong relationships with key stakeholders by maintaining open lines of communication and addressing concerns promptly.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
Combat Engineer
USAF
07.2010 - 07.2016
- Maintained 100% accountability of assigned equipment and vehicles worth more than $500k.
- Constructed floating bridges and temporary roadways to facilitate movement of large convoys of equipment and personnel to and from battle areas.
- Repaired damaged runways, flight lines and airfield infrastructure under combat conditions to rapidly return to flight operations.
- Supported infrastructure development projects, contributing to the stability of local communities in conflict zones.
- Enhanced force protection with installation of vehicle and personnel checkpoints.
Staff Sergeant, Flood Barrier Program Manager
United States Airforce
03.2011 - 07.2016
- Created and enacted Department of Defense's first Flood barrier program
- Spanning 20 Facilities and protecting $2 billion in Air force assets
- Led and presented the project, and research findings to Air Base Wing Commanders, and the Commander of Air Combat command
- Commended by Congressional Representatives to help guarantee the advancement and longevity of National Security
Safety Control Officer
United States Airforce
03.2011 - 07.2016
- Planned for and negated safety hazards for 400 member squadron, responsible for circumventing 1200 possible tragedies
- Updated and maintained advanced lifesaving and preventative protocols to alleviate stress on Department of Defense Emergency and Inspection Agencies
Vehicle Control Officer
United States Airforce
07.2010 - 01.2014
- Maintained operation of $500k vehicle fleet through data tracking, resource procurement, and scheduling
- Ensured continued service through multiple natural disasters, and emergency response situation
- Guaranteed completion of 51,000 work requests within 3 years
Education
Some College (No Degree) - Construction Engineering Technology
Community College of The Air Force
Montgomery, ALSome College (No Degree) - Fire Protection Technology
Mission College
Santa Clara, CASkills
- Emergency management
- Advanced Life Support Training
- CPR and first aid
- Team Leadership Skills
- Technical Proficiency
- Customer Support Expertise
- Executive Presentation Skills
- Effective Project Coordination
- Emergency vehicle operation
- Weapons handling
- Teamwork and loyalty
- Rescue operations
Affiliations
- The Select Group
- Mainstay Salire LLC
- Cisco Systems
- United States Air Force
- VA
- American Legion
Timeline
Emergency Medical Technician
Elite Ambulance
09.2024 - Current
Return on Investment Specialist
Cisco
03.2021 - 11.2023
High Touch Operations Manager
Cisco
11.2020 - 03.2021
Product Owner & Business Analyst
Cisco
11.2016 - 11.2020
Staff Sergeant, Flood Barrier Program Manager
United States Airforce
03.2011 - 07.2016
Safety Control Officer
United States Airforce
03.2011 - 07.2016
Combat Engineer
USAF
07.2010 - 07.2016
Vehicle Control Officer
United States Airforce
07.2010 - 01.2014
Some College (No Degree) - Construction Engineering Technology
Community College of The Air Force
Some College (No Degree) - Fire Protection Technology
Mission College
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