Benjamin Barnes
McArthur & Sons Inc.
North Port,FL
12
years of professional experience
Motivated and skilled in sales management and customer service. Known for building strong relationships and effectively addressing customer needs, driving sales performance and enhancing customer loyalty.
Work History
Salesperson, Service Technician, Installer
12 Years- Developed strong relationships with clients, enhancing customer loyalty and retention.
- Executed sales strategies to achieve monthly targets and drive revenue growth.
- Trained new sales staff on product knowledge and effective selling techniques.
- Provided exceptional customer service, resolving issues promptly to maintain satisfaction levels.
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Maintained current knowledge of evolving changes in marketplace.
- Achieved or exceeded company-defined sales quotas.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Installer
3 Years- Installed Trane heating and cooling systems according to specifications and safety standards.
- Collaborated with team members to troubleshoot system issues and implement effective solutions.
- Conducted routine maintenance checks to ensure optimal system performance and reliability.
- Trained junior installers on equipment handling, installation techniques, and safety protocols.
Education
High School Diploma
Skills
Customer service
Customer care
Relationship building
Customer relationship building
Customer engagement
Sales process
Sales management
Negotiation
Closing techniques
Account management
Brand storytelling
Competitive analysis
Accomplishments
- Supervised team of 4 staff members.
- Increased business profitability by ~40%, through generating new leads, sales, and equipment upgrades.
- Created templates for more efficient work and data registration.
- Designed new programs for profits in off-season.
Timeline
Installer
All American Heating & Cooling
06.2019 - 06.2022Read More
Salesperson, Service Technician, Installer
McArthur & Sons Inc.
06.2014 - CurrentRead More
Marion L Steele
High School Diploma
Read More