Benjamin Bates
Colonial Beach,VA
Summary
Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic. Hardworking well-qualified professional maintaining equipment, completing assignments and briefing leadership. Knowledgeable about risk and safety mitigation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Enlisted Leader, Department of Medicine
DiLorenzo Pentagon Health Clinic
01.2019 - Current
- Manages 6 clinics with 85 staff to provide trusted care of 26,000 patient empanelment.
- Principal advisor to Director of Medical Services on daily operations, training requirements, and clinical metrics
- Overseas annual equipment and supply budget of $3.2 million
- Works with parent organization to track and train staff to meet or exceed Joint Commission standards, both in clinical procedures and daily operative functions.
- Enhances team performance by implementing effective communication strategies and streamlining processes.
- Leads diverse group of personnel, fostering positive work environment and promoting professional growth.
- Conduct performance evaluations for subordinates, providing constructive feedback for improvement and recognizing achievements, led to $85,000 in bonuses awarded.
- Collaborate with cross-functional teams to develop strategic plans for future growth and mission success.
- Implement quality assurance measures to maintain high-performance standards throughout the organization.
- Manage budgets responsibly; optimized allocation of financial resources toward priority items without compromising quality or effectiveness.
Chief, Emergency Medical Services
Charles County Rescue Squad
10.2008 - Current
- Provides emergency medical care and transport to local community.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Uses critical thinking to break down problems, evaluate solutions and make decisions.
- Works well in a team setting, providing support and guidance.
Military Training Instructor
United States Air Force
07.2015 - 01.2019
- Basic Military Training Instructor taught 580 new recruits on Air Force doctrine, policies, procedures, and organizational foundations.
- Led instructor teams to complete administrative duties for proper classification and coordination of assignments for recruit’s future assignments.
- Enhanced trainee performance by incorporating hands-on exercises and real-world scenarios into training sessions.
- Assisted in development of comprehensive training programs, resulting in improved trainee skill sets and overall capabilities.
- Led military personnel through rigorous physical fitness regimens, contributing to increased readiness and operational effectiveness.
- Mentored junior instructors, sharing best practices and techniques for more effective teaching methods.
- Evaluated trainee progress regularly, providing constructive feedback and tailored instruction to ensure mastery of critical skills.
- Maintained detailed records on each trainee's progress, allowing for targeted interventions where necessary for optimal learning outcomes.
- Promoted teamwork and communication among diverse groups of service members by designing collaborative activities during training sessions.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and workflow management.
- Cultivated culture of accountability and excellence within unit by emphasizing importance of individual responsibility and professionalism at all times.
- Established clear expectations among trainees from day one, setting stage for successful training experience and long-term success in their military career.
Manager of Operations, Critical Care Unit
Fort Belvoir Community Hospital
09.2011 - 07.2015
- In charge of 10 bed multi-service intensive care unit.
- Improved overall unit efficiency by implementing streamlined processes and procedures.
- Managed allocation of resources, optimizing budgetary planning and minimizing waste.
- Maintained strict compliance with regulations, ensuring adherence to established policies and procedures.
- Collaborated effectively with multi-disciplinary teams to achieve common objectives within tight deadlines.
- Championed change initiatives by embracing innovation and promoting culture of continuous improvement.
- Recognized for exceptional leadership skills, receiving multiple commendations for outstanding performance as Non-Commissioned Officer in Charge.
- Planned and scheduled daily operations of 52 staff members and 10 patients.
- Assisted doctors with diagnostic, therapeutic, and emergent procedures.
- Completed patient shift assessments, medication administration, and completed patient ADLs, lab draw, IV/NG/OG/Foley insertion and management as well as obtaining V/S and EKGs.
Manager of Operations, Critical Care Unit
Malcolm Grow Medical Center
10.2008 - 09.2011
- Provided supervision of 14 technicians, managed daily operations of 6-bed multi-service intensive care unit, and oversaw supply and equipment budget of $1.4 million
- Streamlined operational processes by implementing efficient workflow management strategies.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Trained new employees on proper protocols and customer service standards.
Education
Master of Science - Nursing With A Concentration in Leadership
American Public University System
Charles Town, WV04.2024
Bachelor of Science - Nursing
Jacksonville University
Jacksonville, FL01.2017
Associate of Arts - Education Administration And Management
Community College of The Air Force
Maxwell AFB, AL01.2017
Associate of Science - Nursing
College of Southern Maryland
La Plata, MD01.2014
Associate of Arts - Liberal Arts And General Studies
University of Phoenix
Phoenix, AZ01.2008
Associate of Applied Science - Allied Health Science
Community College of The Air Force
Maxwell AFB, AL01.2005
Skills
- Task Delegation
- Mentoring and Coaching
- Strategic leadership
- Team Collaboration and Interpersonal skills
- Strong Work Ethic
- Works Well Under Pressure
- Adaptability and Flexibility
- Innovation and Creativity
Certification
- Registered Nurse State of Maryland
- Nationally Registered Emergency Medical Technician
- Maryland certified Emergency Medical Technician
- Basic Life Support Instructor
- Advanced Life Support Instructor
- Pediatric Advanced Life Support Instructor
- Tactical Combat Casualty Care Instructor
- Air Force National Registry Emergency Medical Technician Instructor
- Professional Manager Certification
References
Provided on request
Timeline
Senior Enlisted Leader, Department of Medicine
DiLorenzo Pentagon Health Clinic
01.2019 - Current
Military Training Instructor
United States Air Force
07.2015 - 01.2019
Manager of Operations, Critical Care Unit
Fort Belvoir Community Hospital
09.2011 - 07.2015
Chief, Emergency Medical Services
Charles County Rescue Squad
10.2008 - Current
Manager of Operations, Critical Care Unit
Malcolm Grow Medical Center
10.2008 - 09.2011
Master of Science - Nursing With A Concentration in Leadership
American Public University System
Bachelor of Science - Nursing
Jacksonville University
Associate of Arts - Education Administration And Management
Community College of The Air Force
Associate of Science - Nursing
College of Southern Maryland
Associate of Arts - Liberal Arts And General Studies
University of Phoenix
Associate of Applied Science - Allied Health Science
Community College of The Air Force
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