Summary
Overview
Work History
Education
Skills
Reading Books, Puzzles, Bike Riding, Working Out
Additional Information
Timeline
Generic

Benjamin Bausch

North Charleston,SC

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Reliable Shift Leader with [5] years in food and beverage industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Restaurant Team Member

Chic Fil A
10.2023 - 02.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
  • Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
  • Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.

Shift Leader

Pizza Hut
12.2019 - 09.2024
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Analyzed sales figures and identified areas for improvement.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed cash and credit card transactions accurately using POS software.
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Implemented procedural updates as needed based on company policy changes or industry developments.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.

Expo

Kicken Chicken
07.2017 - 08.2019
  • Handled high-pressure situations calmly and professionally during peak hours of operation.
  • Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Collaborated with team members to efficiently complete complex recipes, ensuring timely service to guests.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Trained new staff members on proper food preparation techniques and kitchen safety protocols, fostering a cohesive work environment.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Received positive feedback from customers on prepared dishes, contributing to restaurant''s reputation for excellence.
  • Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.

Key Holder Supervisor

GameStop
05.2014 - 06.2017
  • Mentored new sales associates to contribute to store's positive culture.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Increased retail space by [Number] square feet by improving gross profits by [Number]%.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Education

Bachelor of Science - Biology

Charleston Southern University
North Charleston, SC
05.2014

Skills

  • Goal Setting and Tracking
  • Process Improvement
  • Conflict Resolution
  • POS Deletions
  • Team Leadership
  • Team Supervision
  • Analytical Thinking
  • Policy Enforcement
  • Decision-making capabilities
  • Rules Enforcement
  • Policy and Procedure Enforcement
  • Cash Handling
  • Staff Development
  • Problem-Solving
  • Safety processes and procedures
  • Team motivation
  • Creative Problem-Solving
  • Issue Resolution
  • Complaint resolution
  • Production Reporting
  • Motivational Leadership
  • Diplomatic and Fair
  • Daily workflows
  • Customer Service Management
  • Training Assistance
  • Operations Management
  • Positive Attitude
  • Multitasking
  • Active Listening
  • Organizational Skills
  • Friendly, Positive Attitude
  • Good Telephone Etiquette
  • Verbal Communication
  • Teamwork and Collaboration
  • Calm Under Pressure

Reading Books, Puzzles, Bike Riding, Working Out

I like to challenge myself with crazy puzzles to really challenge my brain to think more strategically and also to ultimately see the bigger picture or end result. Love reading books as a way to help with linguistics and speech to help prepare of possible conflict resolution. Working out to distress and bike riding i use as an outlet for getting fresh air and really letting all the problems of life just melt away. Video gaming is just a way to pass time. I play Yu-Gi-Oh as a way to challenge myself strategically (all card games are strategy) much like regular card games i.e. rummy, blackjack and poker

Additional Information

I've accumulated 4 academic achievement awards and was given the honor of 1 of 15 people to be given the character trait of Self-Discipline (both in High School). Also was nominated the Ultimate Fan of CSU sports for baseball, football, men's basketball, women's tennis and by the coaches and teams for those sports due to my dedication of supporting my college friends and athletic programs.

Timeline

Restaurant Team Member

Chic Fil A
10.2023 - 02.2024

Shift Leader

Pizza Hut
12.2019 - 09.2024

Expo

Kicken Chicken
07.2017 - 08.2019

Key Holder Supervisor

GameStop
05.2014 - 06.2017

Bachelor of Science - Biology

Charleston Southern University
Benjamin Bausch