Summary
Overview
Work History
Education
Skills
Websites
Interests
Accomplishments
Timeline
Generic

Benjamin Bean

Fremont,CA

Summary

Experienced Quality Assurance Documentation Specialist with a proven track record in monitoring and enhancing quality assurance processes for optimal performance. Demonstrates strong analytical skills and meticulous attention to detail, ensuring adherence to regulatory compliance standards. Successfully implemented streamlined documentation systems, resulting in significant improvements in efficiency and accuracy. Aiming to leverage expertise to drive continuous improvement in quality assurance practices.

Overview

8
8
years of professional experience

Work History

Quality Assurance Documentation Specialist

Morgan Advanced Materials
Hayward, CA
08.2022 - Current
  • Carefully assessed incoming orders to maintain adherence to quality standards in the precious metal department.
  • Maintained 99% accuracy in evaluating compliance with necessary elements.
  • Addressed and corrected variances to maintain operational integrity.
  • Reduced customer complaints by 10% by ensuring product excellence.
  • Trained personnel on proper usage of Quality Assurance Documentation systems.
  • Worked with internal team to obtain in-depth understanding of products.
  • Expanded technical knowledge beyond role requirements to improve efficiency in the product lifecycle management.

Delivery Driver

Round Table Pizza
Newark, CA
01.2018 - 08.2022
  • Thrived in fast-paced environment delivering exceptional customer service.
  • Managed orders, prepared pizzas, and handled cash reconciliation to ensure efficient operations.
  • These skills, combined with my adaptability and ability to thrive under pressure, make me well-suited to work in dynamic environments, and meet demanding deadlines.

Power Washer/ Consultant

Scrub a Dub Doug
Fremont, CA
03.2019 - 08.2020
  • Aided in company growth by applying my academic expertise in targeted marketing initiatives, managing job operations, and delivering top-notch power washing and window cleaning services.
  • Boosted customer acquisition through strategic door-to-door promotion, targeted social media campaigns, and optimized website updates.

Education

B.S. - Business Administration, Marketing Management Concentration

California State University East Bay
Hayward, CA
01.2021

Skills

  • Efficiency
  • Organization
  • Strategic planning
  • Initiative
  • Documentation management
  • Quality assurance
  • Compliance evaluation
  • Customer relationship management
  • Data analysis
  • Process improvement
  • Attention to detail
  • Problem solving
  • Time management
  • Effective communication
  • Team collaboration

Interests

Hiking, Biking, Basketball, Swimming, Cooking, History

Accomplishments

Capsim — Business Capstone Simulation Spring 2021

Led a team on a comprehensive project aimed at tracking consumer preferences and effectively responding to competitor actions in the areas of R&D, Marketing, Finance, Production, and Human Resources. Achieved outstanding results, scoring in the 98th percentile, indicating a deep understanding of market dynamics.

Timeline

Quality Assurance Documentation Specialist

Morgan Advanced Materials
08.2022 - Current

Power Washer/ Consultant

Scrub a Dub Doug
03.2019 - 08.2020

Delivery Driver

Round Table Pizza
01.2018 - 08.2022

B.S. - Business Administration, Marketing Management Concentration

California State University East Bay

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