Benjamin Bebko
Chesterfield,MI
Summary
Dynamic Leadership Skills with over 20 years of Management Experience. Successfully Driving Business by delivering exceptional personalized customer service. Continually training and developing team members to be highly productive. Proven strategic thinker and an excellent team builder.
Overview
30
30
years of professional experience
Work History
Director of Sales and Business Development
Plex Lab Corporation
01.2018 - Current
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Facilitated business by implementing practical networking techniques.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Cultivated long-term relationships with key accounts, ensuring high client satisfaction and repeat business.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Facility/Purchasing Manager
AirTec Corporation
01.2016 - 01.2018
- Oversee and conduct O.S.H.A
- Training
- Developed and enforce company Safety Program
- Spec out and order all materials pertaining to scope of our work
- Oversee development, manufacturing and installation of all work
- Set up and schedule all logistics for our projects
- Responsible for Inventory of hardware and materials in stock.
- Negotiated pricing and terms with vendors to secure best value for company.
- Established long-term agreements with strategic suppliers, securing favorable pricing and delivery terms.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
Facility/Purchasing Manager
Facility One Inc.
01.2008 - 01.2016
- Oversee and conduct O.S.H.A
- Training
- Developed and enforced company Safety Program
- Spec out and order all materials pertaining to scope of our work
- Oversee development, manufacturing and installation of all work
- Set up and schedule all logistics for our projects
- Responsible for inventory of hardware and materials in stock
- Monitor attendance and administer discipline when needed.
- Implemented strategic sourcing initiatives, reducing overall purchasing costs.
- Negotiated pricing and terms with vendors to secure best value for company.
- Established long-term agreements with strategic suppliers, securing favorable pricing and delivery terms.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
Back-Up Shift Manager
Greektown Casino
01.2000 - 01.2008
- Administer feedback to subordinates through coaching and counseling
- Re-wrote Standard Operating Procedures for Table Games Department
- Elevated guest experience by maintaining professional atmosphere while fostering fun and engaging environment for players.
- Promoted positive work environment through open communication and constructive feedback.
- Enhanced customer satisfaction by effectively resolving disputes and complaints at gaming tables.
- Coaching and Corrective Action for supervisory and hourly team members.
- Managed staff hiring, training and supervision.
- Kept employees operating productively and working on task to meet business and customer needs.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
- Exercised composure under pressure and in escalated customer service scenarios.
- Streamlined communication between departments, successfully coordinating with other shift managers to ensure smooth transitions during shift changes.
- Implemented innovative strategies for continually improving operational processes and procedures within Table Games department.
Casino Pit Manager
Harrah's Casino
01.1994 - 01.2000
- Supervised pit functions to include markers, fills, credits, bank roll management and monitored pit for security and integrity
- Administered quarterly and yearly evaluations
- Certified Casino Facilitator.
- Analyzed gaming floor performance data to make informed decisions about game offerings and table limits adjustments.
- Stayed current on changing tricks and techniques used by players of each game.
- Evaluated dealer performance regularly through observations and coaching sessions, ensuring consistency in gaming procedures and customer service.
Education
Some College (No Degree) - Security Services Administration And Management
University Of Maryland
European DivisionSome College (No Degree) - Security Services Administration And Management
Community College of The Air Force
Montgomery, ALSkills
- Training & Development
- Customer Development
- Customer Service
- Driving Profits/Sales
- Cost Control/Utilization
- Market Analysis
- Employee Relations/Arbitration Agent
- New Product Development
- Sales
- Managing in Union Environment
- Project Management
- Purchasing
- FMLA Training
- OSHA Training Instructor
- Operations Management
References
Available Upon Request
Timeline
Director of Sales and Business Development
Plex Lab Corporation
01.2018 - Current
Facility/Purchasing Manager
AirTec Corporation
01.2016 - 01.2018
Facility/Purchasing Manager
Facility One Inc.
01.2008 - 01.2016
Back-Up Shift Manager
Greektown Casino
01.2000 - 01.2008
Casino Pit Manager
Harrah's Casino
01.1994 - 01.2000
Some College (No Degree) - Security Services Administration And Management
University Of Maryland
Some College (No Degree) - Security Services Administration And Management
Community College of The Air Force
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