Dedicated supply-chain/business professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Business Development Consultant
Eclipse California Consulting
08.2023 - Current
Arranged potential client contacts, cultivated relationships, and followed through all service needs.
Negotiated contracts and closed sales with new and existing clients.
Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Communicated with local organizations to build networks and develop leads.
Marketed services to current clients as well as local and national businesses resulting in $Number in revenue.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
3Pl Logistics Manager
Amazon
08.2022 - 07.2023
Identified and reported on supplier capacity management systems, identifying projected last mile delivery partner service parameters and directing accordingly.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Collaborated with cross-functional teams to support troubleshooting and minimize service interruptions.
Handled day-to-day shipping and receiving overseeing more than 50,000 packages per day.
Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Evaluated trends to understand competitive environments and assess current strategies.
Analyzed SAP transactions to build logical business intelligence model for real-time reporting needs.
Kept detailed track of asset maintenance and potential future costs to accurately portray data and advise clients.
Credit Specialist( Remote/Contract )
Oncentive
01.2023 - 07.2023
Devised collection recovery strategies to resolve customer issues and delinquent cases.
Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
Reviewed and verified income, credit reports and employment histories for each borrower.
Contacted clients about verifying account information and updated services, answered questions and resolved concerns to uphold exceptional customer service standards and promote brand loyalty.
Collaborated with management to evaluate credit strategies and develop improvements.
Investigated and evaluated customers for creditworthiness and potential risk factors.
Collected data from other divisions to support quarterly forecasts.
Reviewed financial statements for accuracy and integrity.
Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Analyzed Health Insurance and Sick Pay Payrolls
Developed pivot tables and custom reports in Excel.
Formatted documents using Microsoft products follow specific corporate style guides.
Developed and formatted PowerPoint presentations using advanced elements.
Worked directly with project management on document and template needs.
Student Counselor
Gadsden State Community College
06.2022 - 08.2022
Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
Assisted youth with homework assignments, sports and fitness, art and literacy.
Helped 50 students develop organizational, time management and study skills.
Empowered students through counseling and skill-building exercises.
Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
Student Assistant
Jacksonville State University
08.2018 - 05.2022
Delivered clerical support by handling range of routine and special requirements.
Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
Greeted incoming office visitors, answered questions and directed individuals to office locations.
Updated tracking spreadsheets with latest housing occupancy and pending application information.
Produced high-quality documents, spreadsheets and presentations for internal and student-facing needs.
Executed record filing system to improve document organization and management.
Project Manager
One Eighty Home & Life Management
04.2021 - 05.2022
Developed and initiated projects, managed costs, and monitored performance.
Identified plans and resources required to meet project goals and objectives.
Collaborated with clients to schedule professional building, cleaning services, and house renovations for over 150 properties
Used efficient marketing techniques to engage and increase client interaction on social media platforms
Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
Sales/Logistics Associate
Office Max/ Office Depot
07.2017 - 08.2018
Liaised between warehouse personnel and customer to facilitate account and operational needs.
Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Managed system support functions to set priorities and service levels expectations.
Maintained damaged goods records, backorder logs and applicable regulatory reporting.
Program Manager and Operational Lead – Defense Services & Cybersecurity at California Manufacturing Technology Consulting (CMTC)Program Manager and Operational Lead – Defense Services & Cybersecurity at California Manufacturing Technology Consulting (CMTC)
Associate Director/ Client Systems Integration Manager /Systems Engineering Lead at California High Speed /Network Rail ConsultingAssociate Director/ Client Systems Integration Manager /Systems Engineering Lead at California High Speed /Network Rail Consulting