Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Benjamin Bellucci

Strongsville,OH

Summary

Forward-thinking Area Manager with extensive knowledge of Operations and Logistics. Known for success in High-paced industries and leading employees to complete tasks. Dedicated to efficient conflict resolution and excellent services. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and driven to work quickly and effectively on projects in all types of environments. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Area Manager of Operations

Amazon
Twinsburg, OH
10.2020 - Current
  • Delegated operational daily tasks to AA's, streamlining daily progress and efficiency.
  • Developed and rolled out new policies designed to bolster productivity and reduce overall operational costs.
  • Scheduled Area Manager/Process Assistants for shifts, taking into account AA's traffic and employee strengths.
  • Trained new Managers on proper protocols and customer service standards.
  • Interacted well with AA's and business partners to build connections and nurture relationships.
  • Interviewed and hired strong candidates for team openings.
  • Created and implemented aggressive Emergency action plan to address large scale events at CLE5.

Disaster Program Manager

American Red Cross Of Greater Cleveland
Cleveland, Ohio
01.2019 - 07.2020

Facilitative leader role across the disaster cycle: the Red Cross will align with government Act in a facilitative leader role across the disaster cycle: the Red Cross will align with government and work to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a facilitative leader. Represented the entire disaster cycle of preparedness, response and recovery for Broward County Ensured that American Red Cross services are available to diverse communities.

Mobilized the local community to prepare for, respond to and recover from emergencies. Meets the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc) to ensure the full cycle of disaster services is delivered. Managed local responses by the deployment volunteers on a daily basis in a rapid and accessible manner. Serves during times of disaster as the operational leadership for the territory/local level; Participated in a leadership role on larger operations regionally, division or nationwide I Lead and managed a primarily volunteer team (500+) responsible for the implementation of disaster preparedness, response and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. Program delivery: Accountable for the implementation of the disaster services program in a territory in alignment with established metrics In conjunction with program support functions in a region participates in local planning, exercises and training, including exercises called by local partners (VOADs, EMAs and LEPCs). I Served as the Red Cross leader on a local level with government and other agencies and organizations involved in disaster. Ensures interface with community leaders, corporations, businesses and government agencies.

  • Trained and developed volunteers to improve safety, employee relations and resolve volunteer issues. Trained teams on how to prepare for, respond to, and recover from disasters.
  • Trained communities on how to prepare for, respond to, and recover from disasters.
  • Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals during COVID-19
  • Facilitated workshops and conducted one-on-one training to educate team members.

Senior Emergency Management Specialist

Cuyahoga County Office of Emergency Management
Cleveland, OH
06.2018 - 01.2019
  • Senior Operations Specialist
  • Manage Knowledge Center-resource allocation software; developed local NIMS typing for resources at a local level
  • Manages "ReadyEX" a local exercise plans that allow jurisdictions to build there own HSEEP qualified exercises
  • Team lead for a multi-jurisdictional EOC full scale exercise 2019 and leading the RFP process
  • Wrote local Recovery plan for County and the city of Cleveland if needing to open a Family Assistance Center for Recovery Operations
  • Attended all functions new THIRA process and educating decision makers
  • Advised leadership on the recovery process and writing a plan
  • Advised Incident Commander on the Planning Process during a full scale USAR exercise.
  • Advisor/Controller for a Full scale Complex Coordinated Attack exercise taking place in Strongsville, OH
  • Evaluator for Active Shooter Drill at Case Western University
  • Keynote Speaker for ICA on Recovery after a major incident
  • Speaker at the American Red Cross NEO Chapter on responses in South Florida
  • Speaker with the City Of Cleveland on Family Assistance Center

Disaster Program Manager

American Red Cross
Fort Lauderdale, FL
12.2015 - 06.2018

Acted in a facilitative leader role across the disaster cycle: the Red Cross will align with government Act in a facilitative leader role across the disaster cycle: the Red Cross will align with government and work to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a facilitative leader.
Represented the entire disaster cycle of preparedness, response and recovery for Broward County
Ensured that American Red Cross services are available to diverse communities.

Mobilized the local community to prepare for, respond to and recover from emergencies. Meets the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc) to ensure the full cycle of disaster services is delivered.
Managed local responses by the deployment volunteers on a daily basis in a rapid and accessible manner. Serves during times of disaster as the operational leadership for the territory/local level; Participated in a leadership role on larger operations regionally, division or nationwide
I Lead and managed a primarily volunteer team (500+) responsible for the implementation of disaster preparedness, response and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division.
Program delivery: Accountable for the implementation of the disaster services program in a territory in alignment with established metrics
In conjunction with program support functions in a region participates in local planning, exercises and training, including exercises called by local partners (VOADs, EMAs and LEPCs).
I Served as the Red Cross leader on a local level with government and other agencies and organizations involved in disaster. Ensures interface with community leaders, corporations, businesses and government agencies.

I Briefed Broward County Commissioners, Elected Officials, and worked with Federal Partners on many responses in South Florida dealing with High profile responses.

Health Services Technician 1st Class Senior Manager

United States Coast Guard
Miami Beach, FL
1 2001 - 1 2017
  • Clinic Supervisor
  • Independent Duty Corpsman onboard ship and shore units
  • Supply Chief
  • Performed Clinical Sickcall/Triage
  • Basic Firefighter
  • Federal Law Enforcement Agent
  • Tactical Medic Certified
  • Dive Medic
  • Combat Casualty Care Instructor
  • CPR/ACLS Instructor
  • Advanced-EMT
  • Airforce IDMT Certified
  • Army Dive School Certified
  • Medical Planner
  • Medical Officer
  • Oversaw the Health and Safety of Coast Guard units
  • Leadership and Development Course graduate
  • Created and implemented organizational policies and procedures.
  • Graduated from Coast Guard Instructor Development Course

Instructor

Florida Tems, Inc.
Coral Springs, FL
02.2011 - 09.2016

Education

Ph.D. - Management

University of Phoenix
Tempe, AZ
06.2023

Certificate - ICS, NIMS

FEMA
Various Locations
01.2001

Master of Arts - Emergency Management, School Of Public Health

Florida International University
Miami, Florida
2018

Bachelor of Arts - Healthcare Admin and Emergency Management

University of Phoenix
Tempa, AZ
06.2017

Skills

  • Risk management
  • Reporting
  • Crisis management
  • Problem resolution
  • Team management
  • Team building
  • Presentations and public speaking

Strategic planning

  • Relationship development
  • Customer service
  • Supervision

Accomplishments

Successfully been through 2 Prime and 2 Peak seasons with CLE5.

Built onboarding Package Onboarding for New Leadership at CLE5 to ensure training was consistent through the building. Developed 4 Area Managers using the onboarding package

Conducted a 10-month white paper on Emergency Action Plans (Operation Get Back on Track) to mitigate any large scale event that could take place at CLE5 from spills to Active Shooter.

Successfully spent three weeks on away team at DSM9 helping to build the culture and train on-coming leadership.

Led Operation Smile for Peak 2021, and was able to deliver 84 packages ensuring the customer promise was kept.

Have successfully led a team through all sorts at CLE5

Led teams through multiple RIO (Roadway in Operations) programs to develop and hire the best.

Developed and managed Manger-In Path Training at CLE5.

Conducted CI projects in smalls and Problem solve in order to follow standard work (SW).

Developed Critical Roles Quip to be used at CLE5 in order to expedite training for CR.

Lead/Managed Manager in Path through CLE5 to ensure that leaders were identifying and knocking down barriers in order to make AA's successful through the building.

Trained CLE5 on how to prepare for, respond to, and recover from any impacts that happen to our facility.


Timeline

Area Manager of Operations

Amazon
10.2020 - Current

Disaster Program Manager

American Red Cross Of Greater Cleveland
01.2019 - 07.2020

Senior Emergency Management Specialist

Cuyahoga County Office of Emergency Management
06.2018 - 01.2019

Disaster Program Manager

American Red Cross
12.2015 - 06.2018

Instructor

Florida Tems, Inc.
02.2011 - 09.2016

Health Services Technician 1st Class Senior Manager

United States Coast Guard
1 2001 - 1 2017

Ph.D. - Management

University of Phoenix

Certificate - ICS, NIMS

FEMA

Master of Arts - Emergency Management, School Of Public Health

Florida International University

Bachelor of Arts - Healthcare Admin and Emergency Management

University of Phoenix
Benjamin Bellucci