Benjamin Ben Urich
Lewisberry,PA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers. Talented Fabrication Welder skilled consistently delivering high quality products to the industry. Excellent attention to detail resulting in reduced waste and increased productivity. Operated machinery to fabricate items and comply with company guidelines.
Overview
11
11
years of professional experience
Work History
Fabrication Welder
Bob's Outdoor And Power Equiment
01.2019 - Current
- Used cutting torches to shape and cut metal for fabrication projects.
- Maintained clean and organized work area to prevent workplace accidents.
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Performed preventative maintenance and minor repairs on welding and fabrication equipment to keep in optimum working condition.
- Made steel form parts using various cutting equipment and welded part together per specifications.
- Developed and implemented methods to increase efficiency in welding and fabrication.
- Inspected welds for accuracy and conformance to specifications.
Sales and Service Technician
Bob's Outdoor And Power Equipment
06.2012 - Current
- Diagnosed errors or technical problems to service equipment and offer customer support during field visits.
- Worked with admin to generate accurate invoices for service and components used.
- Offered feedback and recommendations to sales and engineering departments to improve products.
- Addressed each customers' needs and wants to recommend suitable product options.
- Educated new sales staff on store policies and customer support operations.
- Tracked customer and supply chain details for precise and timely fulfillment.
Education
Associate of Science - Mechanical Engineering
Harrisburg Area Community College
Harrisburg, PA05.2021
GED -
Northern York County School District
Dillsburg, PA06.2017
Skills
- Conflict Resolution Techniques
- Brand Visibility
- Sales Presentation
- Operational Efficiency
- Team Support
- Work Orders
- Invoice Generation
- Safety Protocols
- Hardware Inventories
Timeline
Fabrication Welder
Bob's Outdoor And Power Equiment
01.2019 - Current
Sales and Service Technician
Bob's Outdoor And Power Equipment
06.2012 - Current
Associate of Science - Mechanical Engineering
Harrisburg Area Community College
GED -
Northern York County School District
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