Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Benjamin Bernardo

Winter Springs

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Currently studying History with a Humanities in Pre-Law minor and eager to gain experience related to this field.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Front Service Clerk

Publix
11.2022 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Advised guests about available products and services to meet individual needs.
  • Resolved customer conflicts using expert knowledge of company operations and savvy communication skills.
  • Maintained transaction security by verifying payment cards against identification.

Customer Service Associate

Walgreens
08.2021 - 02.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Agricultural Assistant

AgriWorks
  • Assisting in the maintenance, handling, and packaging of produce.
  • Storing and organizing shipments for customers.
  • Delivering and engaging with customers in a professional manner.

Education

Bachelor of Arts - History

University of Central Florida
Orlando, FL
05-2027

Associate of Arts - Business Administration And Management

Seminole State College of Florida
Sanford, FL
05.2023

High School Diploma -

Lake Howell High School
Winter Park, FL
2023

Skills

  • Crop Planting and Harvesting
  • Farm Machinery
  • Upbeat and Positive Personality
  • Responding to Difficult Customers
  • Building Customer Trust and Loyalty
  • Primary source interpretation
  • Oral communication

Certification

Office 365 Certified

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

References

Daniel Aguilar Shift Lead Walgreens (407)-274-4585


Derik Larue Assistant Customer Service Manager Publix (407)-797-9054

Timeline

Front Service Clerk

Publix
11.2022 - Current

Customer Service Associate

Walgreens
08.2021 - 02.2022

Agricultural Assistant

AgriWorks

Bachelor of Arts - History

University of Central Florida

Associate of Arts - Business Administration And Management

Seminole State College of Florida

High School Diploma -

Lake Howell High School

Similar Profiles

CREATE PROFILE
Benjamin Bernardo