Benjamin Bishop
Chatsworth,IL
Summary
Dedicated professional with a strong work ethic and expertise in equipment operation,. Proven ability to enhance productivity and maintain jobsite safety while effectively managing high-stress situations. Committed to delivering exceptional service and achieving operational goals through responsible and punctual performance.
Overview
5
5
years of professional experience
Work History
Yard Worker
Prinsco Water Management Solutions
Chatsworth, IL
11.2024 - Current
- Assisted in expediting shipping processes by loading and unloading trucks with proper materials and equipment.
- Reduced downtime with prompt maintenance of yard vehicles, ensuring their continuous functionality.
- Ensured timely completion of tasks by prioritizing workload according to urgency or importance.
- Utilize forklift
- Contributed to a clean work environment by performing daily trash removal, sweeping, and general upkeep tasks.
Customer Service Representative
Speedway
Crest Hill, IL
08.2023 - 10.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Delivered prompt service to prioritize customer needs.
- Trained new personnel regarding company operations, policies and services.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Customer Service Representative
Thorntons Gas Station
Cary, IL
12.2022 - 04.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Participated in training programs to enhance product knowledge and customer service skills.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Independent Contractor
Amazon Flex
Romeoville, IL
01.2020 - 09.2022
- Utilized specialized software tools when necessary to enhance productivity or meet specific client requirements.
- Deliver all packages assigned to route.
- Maintain professionalism and maintain the brand
- Return any un-delivered back to station in timely manner
Education
GED -
Joliet West High School
Joliet, IL01-1998
Skills
- Equipment operation
- Strong work ethic
- Weather tolerance
- Jobsite safety
- Responsible and punctual
- Heavy equipment operation
- Heavy lifting
Timeline
Yard Worker
Prinsco Water Management Solutions
11.2024 - Current
Customer Service Representative
Speedway
08.2023 - 10.2024
Customer Service Representative
Thorntons Gas Station
12.2022 - 04.2023
Independent Contractor
Amazon Flex
01.2020 - 09.2022
GED -
Joliet West High School