Benjamin Biss
Murrysville,PA
Summary
Methodical network administrator with 6 years of experience in supporting naval server environments including aircraft carrier and submarine platforms. Resourceful in managing network infrastructure and optimizing environment while reducing redundancy. Capable in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Excellent communicator when interfacing with other teams, vendors and end-users.
Overview
8
8
years of professional experience
Work History
Advanced System Network Administrator
Bechtel Plant Machinery Inc.
2017.06 - Current
- Performed and adhered to change management requirements.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Monitored system performance and responded to alerts.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Assisted IT staff on troubleshooting issues and closing calls.
- Identified and immediately resolved issues with network devices.
- Authored documentation for system configuration and troubleshooting.
- Implemented network security measures to minimize data loss.
- Introduced management tools to create and manage virtual server computing environment.
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Planned and implemented upgrades to system hardware and software.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
Networking Intern
Kennametal
2016.05 - 2016.08
- Diagnosed and executed resolution for network and server issues.
- Monitored network hardware operations to evaluate proper configuration.
- Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
Education
Bachelor of Science - Computer Science Information Technology
Saint Vincent College And Seminary
Latrobe, PA04.2017
Skills
- Technical Support
- Analysis and Critical Thinking
- Network Security Management
- System Upgrades
- Network Systems Installation
- Network Security Oversight
- Effective Communication
- Technical Troubleshooting
- Vendor Relationship Management
- User Support
Timeline
Advanced System Network Administrator
Bechtel Plant Machinery Inc.
2017.06 - Current
Networking Intern
Kennametal
2016.05 - 2016.08
Bachelor of Science - Computer Science Information Technology
Saint Vincent College And Seminary
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