Ambitious and engaging Account Manager bringing 4+ years of dynamic and diverse sales management experience. Driven worker dedicated to aligning organizational business goals with quality work to achieve consistent success.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
First American Home Warranty
Austin, Texas
11.2023 - Current
Handle 50–60+ inbound calls daily from homeowners and real estate professionals inquiring about home warranty coverage options.
Managed a daily average of 50-60 inbound calls, maintaining a high conversion rate and providing personalized service.
Build rapport and trust with callers to identify needs and recommend tailored warranty solutions.
Achieved 100%+130% of monthly sales quota consistently, demonstrating top-tier performance in a high-volume sales environment.
Ranked among top performing sales reps on the inbound team through consistent goal achievement and strong closing techniques.
Account Executive
Goosehead Insurance Agency
Austin, Texas
03.2023 - 11.2025
Client Consultation: Assess the insurance needs and goals of clients through interviews and discussions to understand their unique circumstances.
Attended various networking events to identify sales opportunities and build relationships.
Increased profitability within accounts by cross-selling additional products.
Policy Recommendations: Make personalized insurance recommendations based on the client's specific requirements, including coverage levels and deductibles.
Account Manager, Inside Sales
Dell Technologies
Round Rock, TX
06.2019 - 02.2023
Exceeded a $9 to $11 million dollar quota by as much as 15% QoQ
Grew revenue on 18 tier 1 accounts 10% in 2022
Increased buyer base in my account set by 15% YoY
Developed successful customer relationships and quickly resolved service requests to increase sales
Negotiated prices, terms of sale and service agreement to close transactions, this led me to close a $2.2M deal.
Assembled custom configurations that fit budgetary requirements and unique needs
Contacted new and existing customers to discuss product and service solutions
Developed thorough understanding of products and service offerings to better upsell and cross-sell to clients
Education
Bachelor of Arts - Public Relations, the College of Communication
Texas State University
San Marcos, TX
01.2019
Skills
Inbound/Outbound Lead Management
Relationship Building
SalesForce
Pipeline Development
Problem-Solving
Interpersonal/Customer Relations
Timeline
Inside Sales Representative
First American Home Warranty
11.2023 - Current
Account Executive
Goosehead Insurance Agency
03.2023 - 11.2025
Account Manager, Inside Sales
Dell Technologies
06.2019 - 02.2023
Bachelor of Arts - Public Relations, the College of Communication
Inside Sales Supervisor / Inside Sales Representative / Order Inquiries and Sales Customer Service Representative at STIHL, INC.Inside Sales Supervisor / Inside Sales Representative / Order Inquiries and Sales Customer Service Representative at STIHL, INC.