Organized and dependable candidate with education experience in multiple disciplines and successful at managing multiple priorities with a positive attitude.
Overview
16
16
years of professional experience
Work History
Credentialing and Privileging Analyst
Department of Veterans Affairs
05.2023 - Current
Monitor Focused/Ongoing Professional Practice Evaluation for every LIP provider at facility
Co-lead biweekly Credentialing and Privileging meeting in which new and returning providers are credentialed
Conducted regular reviews of operations and identified areas for improvement.
Currently enrolled in FLDP program at facility
Assist in writing and correcting forms
Manage Solo/Duo Providers reviews
Run weekly and monthly reports in VETPRO.
Recommended process improvements to continually identify, analyze and fix constraints and challenges.
Maintained database systems to track and analyze operational data.
Devised and implemented processes and procedures to streamline operations.
Administrative Officer
Department of Veterans Affairs
01.2021 - 01.2023
Functioned as departmental TMS administrator
Developed and updated spreadsheets and databases to track, analyze, and report on performance data.
Collaborated with Cerner representatives to build new reports for Healtheanalytics and Cerner Advance
Created best practices for Cerner implementation for Chillicothe Connected Care
Monthly Training 'tips and tricks' with Microsoft office products including excel formulas and building PowerPoints
AES Champion
Led department in implementation of action plans discussed in meetings.
Prepared reports to assist business leaders with key decision making and strategic operational planning.
Program Support Assistant
Department of Veterans Affairs
01.2020 - 01.2021
Chair- VISN 10 PSA work group
Cerner- Super-User, beta tester for CSS roll out 8/2020
Assist in blocking clinics
Helped implement new STREEM process
Wrote guide for VISN 10 sites
Reduced report from 21% error rate to 1.4% in three months
Assisted in writing SOP's for Task tracker and New employee orientation.
Run satellite clinic, keep adequate supplies, and maintain equipment
Work with Electronic Medical Records (Epic), Microsoft Office, Super User for computer upgrade, new employee trainer
Register patients, draw blood and then process bloodwork
Won system wide innovation award for planning and teaching experimental Phlebotomy Education class.
Created entire Phlebotomy curriculum for technical school
Maintained safe working environment through strict adherence to safety protocols and guidelines.
Multi-Skilled Technician/New Employee Trainer
Mount Carmel Health Systems
01.2010 - 01.2015
Responsible for care of patients including vital signs, blood draws, and mobility needs
Train new employees to position with learning modules, goals, and hands-on experience.
Consolidated Outpatient Phlebotomy
Mount Carmel Health System Inc.
01.2011 - 01.2012
Registered and drew blood and Modified insurance information
Traveled to different locations around Columbus to fill scheduling needs.
Band & Choir Teacher
Pinon Unified School District #4
01.2009 - 01.2010
Taught Band & Choir
Attended professional education courses
President/Secretary of educators group working toward policy improvements in discipline.
Taught performers of varying skill levels ways to improve overall range.
Used technology in classrooms to integrate technology and multimedia tools into art lessons and enhance student learning.
Incorporated interdisciplinary connections between music education and other academic subjects for more comprehensive learning experience.
Adapted instruction to meet individual student needs to differentiate instruction to meet students' diverse learning needs and abilities.
Entry Level Reading/Writing Teacher
Central Ohio Technical College
01.2009 - 01.2010
Taught Entry Level Reading- raised students average reading level from 5.2 grade to 11.6 grade in one quarter
Taught Entry Level Writing- wrote curriculum for course including all testing material and syllabus.
Tutored students struggling with course material.
Unit Clerk/Multi-Skilled Technician
New Albany Surgical Hospital
01.2008 - 01.2009
Responsible for all incoming patient orders, daily assignment sheets and discharge lists
Trained new employees
Cross-trained as MST.
Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
Education
Computer Programming -
Central Ohio Technical College
Newark, OH
Master’s Business Administration -
Franklin University
Columbus, OH
05.2014
Bachelor’s Music Education -
Otterbein College
Westerville, OH
01.2008
Skills
Evidence-Based Decision Making
System Analysis
Classroom Technology Implementation
Learning Strategies
Develops Curriculum
Excellent Communication
Microsoft Office
Volunteer Experience
TrueCore Federal Credit Union, 215 Deo Drive, Newark, OH, 43055, Board Chairman-Volunteer Board of Directors, 2012-01-01, present, Meet Once a month and volunteer at credit union functions
References
Duane Byers, Veterans Administration/Connected Care, 420 N James Rd, Columbus, Ohio, 43219, 614-388-7498, duane.byers@va.gov
Legal Administrative Specialist GS-09 at Department of Veterans Affairs Veterans Benefits AdministrationLegal Administrative Specialist GS-09 at Department of Veterans Affairs Veterans Benefits Administration
Advanced Medical Support Assistant at Department of Veterans Affairs, Central TX Veterans HealthcareAdvanced Medical Support Assistant at Department of Veterans Affairs, Central TX Veterans Healthcare
VETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits AdminVETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits Admin
Health System Specialist at Department of Veterans Affairs/ Veterans Health AdministrationHealth System Specialist at Department of Veterans Affairs/ Veterans Health Administration