BENJAMIN BOROHOV
Centennial,CO
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Afc Urgent Care
05.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
Home Health Aide
IRN Home Healthcare
04.2020 - Current
- Administered medications in accordance with doctor's instructions
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines
- Monitored changes in clients' conditions to report concerns to supervisor
- Performed laundry, grocery shopping, and other light housekeeping duties as instructed by client
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status
- Documented vital statistics and coordinated with health care providers.
Admin Assistant
Fairfield By Marriott
06.2022 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Assisted development and implementation of new administrative procedures.
- Handled Scheduling
- Collected room deposits, fees, and payments.
- Coordinated with vendors for repair and maintenance of hotel.
Education
High School Diploma -
Overland High School
Aurora, COSkills
- Trilingual // Russian // Persian - Native
- Cash Handling
- Sales Expertise
- Office Management
- Front Desk Management
- POS Systems
- Google Docs // Excel // Microsoft Word
- Administrative Skills
- Data Entry
- Employee Training
- Experity & Docutap
- Customer Service
Languages
Russian
Native or Bilingual
Persian
Limited Working
Timeline
Front Desk Receptionist
Afc Urgent Care
05.2023 - Current
Admin Assistant
Fairfield By Marriott
06.2022 - 01.2023
Home Health Aide
IRN Home Healthcare
04.2020 - Current
High School Diploma -
Overland High School
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