Benjamin Brooks

• Verified and enforced compliance with regulatory agency standards and specifications.
• Completed frequent inspection reports and daily documentation for assigned projects.
• Handled weekly meetings, completed spreadsheets and prepared PowerPoint presentations.
• Generated technical reports for customers.
• Advised customers on use of products or services.
• SME for an array of Tripwire Products in a protected customer environment
• Conferred with technical personnel to prepare designs or operational plans.

-Work on-site and remotely with critical infrastructure companies to implement and maintain a myriad of Tripwire software in their environment
-Created and curated custom scripts in PowerShell and Bash to help with automation of workflow
-Used regex heavily to filter specific and needed information
-Worked with teams of consultants and sales engineers to help architect important solutions within customers environments.
-Worked solo with customers to implement custom solutions with the array of Tripwire products.
-Redeveloped the two largest Tripwire Training course Virtual Environments by reconfiguring them from 2012 to 2019 Servers. This was done through several iterations of working through the course material and configuring the systems(AD/LDAP, MSSQL/Oracle DB) and network.
-Required little supervisory oversite to complete tasks.
-Troubleshoot problems seen with Tripwire software using log files to discover issues and work through them.
- Learned 4 of Tripwire's most used Software tools, including SIEM, NMAP tools, FIM, and SCM, to build a strong knowledge base on Tripwire and it's products.
-Apply rules and policies in relation to necessary standards, I.E; NERC CIP, CIS, NIST, HIPAA etc.

• Set specific goals for projects to measure progress and evaluate end results.
• Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
• Created plans to propose solutions to problems related to efficiency, costs or profits.

• Spoke at staff meetings to promote security awareness, drawing attention to examples of incidents and consequences and showing how to minimize risk of compromise.
• Developed plans for implementing additional measures to maximize customer security based on individual needs suggesting approaches not universally required.
• Evaluated evidence of violations in company security policies to identify violators and investigate incidents, instructing employees on correct procedures.
• Designed, implemented and maintained security systems and controls.
• Updated virus protection systems based on computer virus reports.
• Analyzed whois database records to verify providers to initiate takedown on web content that targeted clients.
• Worked within a SOC with other analysts as a team to be as effective at our mission of removing harmful/illegal content off of hosting networks.
• Dealt with calling and removing(if found to be illegitimate) of phone numbers that were trying to steal PII from clients customers.

• Kept transportation operations in compliance with company, legal and safety requirements.
• Managed preparation, loading and securing of Vehicle/Freight/Machinery deliveries.
• Organized delivery schedules and provided customers with timely updates.
• Worked with providers such as freight carriers to resolve delivery problems and make schedule adjustments.
• Directed daily transportation of Vehicle/Freight/Machinery cargo.
• Communicated delays and early arrivals to management.
• Coordinated driver loads and managed dispatch tasks.
• Reported maintenance and repair needs for transportation vehicles and equipment.
• Assign and dispatch drivers on loads.
• Maintained cleanliness of vehicle interior and exterior and scheduled routine maintenance.
• Provided fleet management for preventive and scheduled maintenance.
• Monitored driver operation and verified adherence to federal and state DOT regulations.
• Confirmed driver documents, including bills of lading, trailer placards and current HAZMAT guide.
• Manage monthly and yearly P&L statements.
• Drafted and distributed monthly P&L statements.
• Prepared and managed logistics department budget of up to $900,000, ensuring proper implementation and allocation of resources.

• Maximized production by going beyond basic job requirements to work with team members, train new workers and enhance efficiency.
• Followed company-established safety policies, in addition to equipment-specific instructions.
• Optimized machine-driven cutting by setting controls, positioning tools and workpieces and monitoring production to make proactive adjustments.
• Inspected completed pieces for conformance to specifications, collected measurements, assigned grades and removed defective work for disposal or recycling.
• Met specific product demands by selecting and installing correct cutting tools and accessories to produce accurate, high-quality work.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Recommended merchandise to customers based on needs and preferences.
• Educated customers on product and service offerings.
• Escorted customers to products and pointed out complementary items to boost store sales.
• Stayed up to date on store promotions, payment policies and security practices.
• Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.