Overview
Work History
Summary
Education
Skills
Work Availability
Certification
Work Preference
Quote
Software
Languages
Interests
Timeline
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Benjamin Brooks Jr

Benjamin Brooks Jr

Gilberts,IL

Overview

25
25
years of professional experience
4
4
year of post-secondary education

Work History

Instructor

Pace Suburban Service
12.2006 - Current
  • Mentored employees to enhance their skills and personal development through guidance and support
  • Implemented innovative instructional techniques to engage diverse effective learning environments
  • Crafted detailed training assignments that aligned with curriculum standards and addressed various learning methods
  • Performed comprehensive assessments to evaluate progress and inform instructional adjustments
  • Teaching safety procedures and best practices in the field of transportation
  • Instructing employees on company policies and procedures and operation standards
  • Conducted pre-trip inspections for mechanical issues
  • Provided customer service to passengers on route & fare inquiries
  • Trained employees on fixed transit routes and scheduling

Sales Manager

Mattress Giant
09.2002 - 02.2005
  • Formulated effective sales strategies that enhanced revenue and market penetration
  • Led a diverse team to achieve organizational goals and foster a collaborative work environment
  • Analyzed market trends to inform strategic decisions and improve competitive positioning
  • Cultivated strong customer relations that increased client satisfaction and retention rates
  • Monitored performance metrics to evaluate efficiency and drive continuous improvement
  • Oversaw inventory management processes to optimize supply chain operations and minimize waste

Sales Manager

American Mattress
02.2000 - 08.2002
  • Led a high-performing team by fostering collaboration and driving engagement towards shared goals
  • Formulated innovative sales strategies that increased market penetration and enhanced customer acquisition
  • Performed in-depth market analysis to identify trends and opportunities, informing product development and marketing efforts
  • Enhanced customer engagement by implementing tailored outreach initiatives that built lasting relationships
  • Established performance metrics to evaluate team efficiency, resulting in improved productivity and accountability
  • Designed and delivered comprehensive training development programs that equipped team members with essential skills

Summary

Instructor with excellent interpersonal skills and ability to foster positive learning environment conducive to success. Imparted comprehensive topical knowledge in varied modalities to enhance deeper learning. Developed meaningful test instruments to complement and validate course curriculum.

Education

Bachelor of Science - Business Management

DEVRY UNIVERSITY
Chicago, IL
05.2010 - 10.2011

Skills

  • Education assessments
  • Academic instruction
  • Academic advisement
  • Learning skills development
  • Technology integration
  • Training management
  • Management interaction
  • Strategy management
  • Performance management
  • Sales techniques
  • Safety procedures
  • Financial management
  • Operations management
  • Verbal and written communication
  • Staff training and development
  • Customer relationship management (CRM)
  • Policy and procedure development
  • Clear communication
  • Performance evaluations
  • Coaching and mentoring
  • Product management
  • Team leadership
  • Customer service
  • Business administration
  • Decision-making
  • Workforce management
  • Salesforce management
  • Employee onboarding
  • Business development
  • Negotiation
  • Goal setting
  • Relationship building
  • Education assessments
  • Time management
  • Staff development
  • Disciplinary techniques
  • Complex Problem-solving
  • Strategic planning
  • Conflict resolution
  • Staff management
  • Sales management
  • Recruiting and interviewing
  • Budget control
  • Marketing
  • Work prioritization
  • Schedule preparation
  • Task delegation
  • Inventory management
  • Brand management
  • Policy implementation
  • Business planning
  • Revenue management
  • Documentation and reporting
  • Project management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Air Brake Restriction Removal - [State] Department of Motor Vehicles.
  • Commercial Driver's License (CDL) - [State] Department of Motor Vehicles.
  • National Safety Council Defensive Driving Course - National Safety Council.
  • Transportation Worker Identification Credential (TWIC) - Transportation Security Administration.

Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Quote

Worry a little bit every day, and in a lifetime you will lose a couple of years. If something is wrong, fix it if you can. But train yourself not to worry. Worry never fixes anything.
Mary Hemingway

Software

Microsoft Office Suite

Microsoft Office 365

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

Bowling

Movies

Traveling

Sports

Fitness

Timeline

Bachelor of Science - Business Management

DEVRY UNIVERSITY
05.2010 - 10.2011

Instructor

Pace Suburban Service
12.2006 - Current

Sales Manager

Mattress Giant
09.2002 - 02.2005

Sales Manager

American Mattress
02.2000 - 08.2002

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Benjamin Brooks Jr