Benjamin Brower
Waxhaw,NC
Summary
Dynamic and dedicated professional with experience at Carolina Butcher and Beer Garden, excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction and streamline operations through effective time management and safe food handling practices. Passionate about making a positive impact in every role undertaken.
Overview
1
1
year of professional experience
Work History
Young Mans Service League
YMSL
Waxhaw, NC
03.2024 - Current
- Actively listened to individuals experiencing homelessness or poverty, offering emotional support where appropriate.
- Provided assistance to clients in need of food, clothing and other resources.
- Volunteered at soup kitchens during holidays, assisting with meal preparation and distribution.
- Organized donation drives collecting items such as books, toys, clothes and furniture for those in need.
- Assisted with fundraising efforts for various charities.
- Distributed flyers and brochures at local schools and churches about available resources for those in need.
- Researched grants and funding opportunities for non-profit organizations serving vulnerable populations.
Food Runner/Table Busser
Carolina Butcher and Beer Garden
Indian Land, SC
01.2024 - 02.2025
- Assisted in training new staff members on restaurant operations and procedures.
- Greeted and welcomed customers as they arrived at the restaurant.
- Ensured that all orders were correct before leaving the kitchen area.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Provided assistance with clearing plates from tables after meals were completed.
- Followed proper cash handling procedures when accepting payments from customers.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Followed proper sanitation guidelines when handling food products.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
- Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
Education
Marvin Ridge High School
WaxhawSkills
- Customer service
- Team collaboration
- Time management
- Health and safety
- Safe food handling
- Table bussing
- Table service
Timeline
Young Mans Service League
YMSL
03.2024 - Current
Food Runner/Table Busser
Carolina Butcher and Beer Garden
01.2024 - 02.2025
Marvin Ridge High School
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