Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Benjamin Browning

Jeffersonville,IN

Summary

Customer satisfaction & Customer care is on the top of my list. Striving to ensure that myself and team are working together to provide high quality work all while maintaining a positive attitude and taking pride in what we do. I have skill in a variety of lifts (stand up & sit downs) jacks, sanders, operating variety of machines, yard jockey, word, excel and much more... I work hard to remain selfless..

Overview

12
12
years of professional experience
1
1
Certification

Work History

Shipping Supervisor

Haas Cabinets
Sellersburg, IN
10.2018 - Current
  • Supervised shipping team of Number employees.
  • Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
  • Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
  • Inspected loading operations for improvements in efficiency and safety.
  • Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
  • Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
  • Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
  • Analyzed shipment data to identify trends and areas for improvement in the overall supply chain process.
  • Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.
  • Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
  • Pulled, verified, and packaged items for shipment.
  • Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
  • Implemented safety protocols in the workplace, reducing accidents and ensuring employee wellbeing.

Team Lead

Hi Tech Veneer
Jeffersonville, IN
07.2012 - 05.2016
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Spearheaded multiple high-impact projects simultaneously while meeting tight deadlines under pressure-packed situations.
  • Explored new tools and technologies that enhanced the capabilities of the team members while enabling seamless collaboration across departments.
  • Adjusted equipment to meet different productivity levels.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Worked with team to identify areas of improvement and devised solutions based on findings.

Education

Diploma -

New Albany High School
New Albany, IN
05.2000

Skills

  • Warehouse Management
  • Shipping procedures
  • Staff Supervision
  • Operating Equipment
  • Order Fulfillment
  • Safety Procedures
  • Positive Attitude
  • Word Processing
  • Computer Skills
  • Order picking and processing
  • Clear Communication
  • Attention to Detail
  • Customer Relations

Certification

I am forklift certified

Timeline

Shipping Supervisor

Haas Cabinets
10.2018 - Current

Team Lead

Hi Tech Veneer
07.2012 - 05.2016

Diploma -

New Albany High School
Benjamin Browning