Benjamin Browning
Jeffersonville,IN
Summary
Customer satisfaction & Customer care is on the top of my list. Striving to ensure that myself and team are working together to provide high quality work all while maintaining a positive attitude and taking pride in what we do. I have skill in a variety of lifts (stand up & sit downs) jacks, sanders, operating variety of machines, yard jockey, word, excel and much more... I work hard to remain selfless..
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shipping Supervisor
Haas Cabinets
Sellersburg, IN
10.2018 - Current
- Supervised shipping team of Number employees.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Inspected loading operations for improvements in efficiency and safety.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Analyzed shipment data to identify trends and areas for improvement in the overall supply chain process.
- Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.
- Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
- Pulled, verified, and packaged items for shipment.
- Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
- Implemented safety protocols in the workplace, reducing accidents and ensuring employee wellbeing.
Team Lead
Hi Tech Veneer
Jeffersonville, IN
07.2012 - 05.2016
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Spearheaded multiple high-impact projects simultaneously while meeting tight deadlines under pressure-packed situations.
- Explored new tools and technologies that enhanced the capabilities of the team members while enabling seamless collaboration across departments.
- Adjusted equipment to meet different productivity levels.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Education
Diploma -
New Albany High School
New Albany, IN05.2000
Skills
- Warehouse Management
- Shipping procedures
- Staff Supervision
- Operating Equipment
- Order Fulfillment
- Safety Procedures
- Positive Attitude
- Word Processing
- Computer Skills
- Order picking and processing
- Clear Communication
- Attention to Detail
- Customer Relations
Certification
I am forklift certified
Timeline
Shipping Supervisor
Haas Cabinets
10.2018 - Current
Team Lead
Hi Tech Veneer
07.2012 - 05.2016
Diploma -
New Albany High School