Benjamin Buchanan
Summary
I have consistently proven my ability to meet deadlines and achieve project objectives, problem solve and prioritize crucial tasks while maintaining the standards expected of my role. I continue to develop relationships in Montana that allow me to advocate for the work that the Utility Vegetation Management Team at Northwestern Energy conducts, so as to change perceptions of this essential service. I am currently seeking a position that I believe better suits my skill set.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Consulting Utility Forester
CNUC
08.2018 - Current
-Contact property owners & public agencies regarding pruning and/or removals
-Conduct tree and brush inventories
-Conduct hazard tree inspections and evaluations
-Plan work for tree contractors and manage said work as needed
-Manage NWE Customer Requests for tree related work
-Manage Safe Zone/Contractor assist requests
-Manage Engineer requests for New Construction tree related exceptions
-On Call for Storm related tree work
-Manage data through Fieldnote App
-Train new Consulting Utility Foresters
-Audit/continued training of Consulting Utility Foresters
-Conduct regular safety audits of Consulting Utility Forester
-Manage Fleet trucks and equipment, keep trucks and other assigned equipment in order
Consulting Utility Forester
WFCI
01.2009 - 08.2018
-Contact property owners & public agencies regarding pruning and/or removals
-Conduct tree and brush inventories
-Conduct hazard tree inspections and evaluations
-Plan work for tree contractors and manage said work as needed
-Manage NWE Customer Requests for tree related work
-Manage Safe Zone/Contractor assist requests
-Manage Engineer requests for New Construction tree related exceptions
-On Call for Storm related tree work
-Train new Consulting Utility Foresters
-Manage Fleet trucks and equipment, keep trucks and other assigned equipment in a neat and orderly fashion
-Audit tree contractors work upon completion
Supervisor of Operations/Sales Consultant
Arbor Medic Tree Service
07.2003 - 01.2009
-Supervised operations staff
-Established positive and effective communication among staff and leadership
-Developed and implemented strategies to maximize customer satisfaction
-Recruited, interviewed and hired employees
-Coordinated individual duties after evaluation of each employee's skill level and knowledge
-Trained staff & conducted performance reviews
-Achieved sales goals by securing new customers
-Exceeded sales goals and increased profitability
-Built relationships with customers and community
-Managed accounts to retain existing relationships and grow those accounts
-Disease Diagnosis of Trees and Woody Shrubs
-Started the Call Chain for tree related emergencies and Snow Removal
Skills
Leadership experience
Communication skills
Organizational know-how
Collaborative
Problem-solving
Adaptability
Attention to detail
Empathy
Work ethic
Self-motivation
Certification
ISA Certified Arborist
ISA Utility Specialist
ISA Tree Risk Assessment Qualified
Timeline
Lead Consulting Utility Forester
CNUC
08.2018 - Current
Consulting Utility Forester
WFCI
01.2009 - 08.2018
Supervisor of Operations/Sales Consultant
Arbor Medic Tree Service
07.2003 - 01.2009
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