Proactive team player with experience in project management and customer service. Known for effective equipment maintenance and problem-solving abilities, contributing to a positive work environment and successful project outcomes.
Overview
5
5
years of professional experience
Work History
Maintenance Crew Member
Elmwood Realty
Warwick
05.2025 - Current
Maintained landscaping and outdoor areas of over 20 properties to enhance the properties' appearance.
Increased productivity of the stockroom by 33%.
Collaborated with team members to address tenant maintenance requests promptly.
Operated tools and equipment for maintenance tasks efficiently and safely.
Ice Cream Scooper Manager
Dear Hearts Ice Cream
Cranston
03.2021 - 08.2024
I was able to become a manager for the last two years of my employment, and during those two years, we saw an increase of 20% in sales and 15% in tips.
Trained new employees on proper scooping techniques and customer service standards.
Operated cash register, processed transactions, and handled customer payments.
Greeted customers in a friendly manner and provided excellent customer service.
Education
Bachelor of Science - Physics
University of Rhode Island
Kingston, RI
05-2028
Skills
MatLab
Team collaboration
Customer service
Problem solving
Equipment maintenance
Project management
Research skills
Computer skills
Java
Supervision and leadership
Microsoft Word
Google drive
Accomplishments
Greek Life Emerging Leader of the Year Academic Year 2024-2025