Benjamin Cardenas
San Antonio
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Leon Springs Car Wash Express
04.2020 - Current
- Led team in daily operations to enhance service efficiency and customer satisfaction.
- Trained and mentored staff on car wash processes and customer service standards.
- Coordinated maintenance of equipment to minimize downtime and maintain service quality.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Project Leader
Spectrum
01.2024 - 05.2024
- Led cross-functional teams to execute project milestones and deliverables.
- Developed project plans, timelines, and budgets to ensure alignment with strategic goals.
- Facilitated regular status meetings to assess progress and address potential risks.
- Implemented process improvements that enhanced team productivity and efficiency.
- Coordinated resource allocation to optimize project execution across multiple initiatives.
- Defined responsibilities, duties and roles of each team member.
Secretary Intern
Texas A&M University - San Antonio
08.2022 - 12.2023
- Coordinated office communications and schedules to enhance operational efficiency.
- Managed document preparation and filing systems to ensure organizational accuracy.
- Assisted in organizing events and meetings, improving team collaboration and engagement.
- Developed and maintained databases for tracking member inquiries and requests.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Demonstrated strong attention to detail while maintaining confidential information securely within company databases.
Education
Bachelor of Science - Computer Science
Texas A&M University - San Antonio
San Antonio, TX06-2024
Skills
- Customer service
- Problem-solving
- Customer relations
- Staff training and development
- Staff supervision
- Team leadership
- Time management
- Project management abilities
- Reporting and documenting
- Computer skills
- Multitasking
- Customer relationship management
Timeline
Project Leader
Spectrum
01.2024 - 05.2024
Secretary Intern
Texas A&M University - San Antonio
08.2022 - 12.2023
Assistant Manager
Leon Springs Car Wash Express
04.2020 - Current
Bachelor of Science - Computer Science
Texas A&M University - San Antonio