Benjamin Carrasquillo
Fredericksburg,VA
Summary
Accomplished professional with extensive experience driving business growth and operational excellence. Skilled in developing and executing innovative strategies to increase market share, optimize customer engagement, and enhance customer satisfaction. Adept at leading change management initiatives and establishing new processes to streamline operations and drive business growth. Dynamic, results-oriented go-getter with a proven track record of managing multi-million dollar budgets, strategic planning, fundraising, and investor relations. Experienced in building and leading high-performance teams to achieve organizational goals while consistently driving operational excellence, increasing efficiency, and maximizing ROI.
Overview
20
20
years of professional experience
Work History
MANAGING PARTNER
Omni Entertainment Llc
01.2020 - Current
- Coordinated board meetings and liaised with members to address critical decisions
- Cultivated strong relationships with clients through consistent follow-up activities post-sale.
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established and implemented business procedures and process improvements.
Salon Manager
BLUE PEARL NAILS AND SPA
09.2017 - Current
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Handled employee scheduling and coverage needs during business hours.
- Maintained general appointment calendar and set shift schedules.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Scheduled employees to maintain adequate coverage during business hours.
Owner
Lab Rats Apparel Llc
06.2014 - 02.2022
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Established foundational processes for business operations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Promoted business via social media to generate leads and maximize brand identity.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
MANAGER, US
HICKORY FARMS
10.2008 - 01.2010
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Launched quality assurance practices for each phase of development
- Managed senior-level personnel working in marketing and sales capacities.
CANVAS ORGANIZER, US
WORKING AMERICA
08.2009 - 12.2009
- Memorized and recited sales scripts and statements prepared door-to-door to introduce the employer's offers to potential and existing customers and make cold calls to follow-up, make pitches and process orders
- Got information, such as contact details and signatures, from potential leads and clients for follow-up
- Confidently answered questions and rebuff excuses to meet objectives
- Recruit, train, onboard and mentor new Canvassers
- Attend industry events and exhibitions including fairs, rallies and shows
- Consistently meet daily and weekly quotas for client information and signature acquisition.
COMMUNITY ORGANIZER, US
America Coming Together
07.2004 - 11.2004
- Responsibilities : power analysis and fostering grassroots leadership; recruit members into the organization; conducted local meetings; mobilized members for actions, and performed a variety of other tasks to build grassroots power.Coordinate volunteers in the field.Build power through voter registration and education campaigns, ally development, and participation in coalitions or networks as assigned database entry and writing timely, regular reports
- Coordinated events that promoted collaboration between organizations and individuals within the community.
Education
HIGH SCHOOL DIPLOMA IN LAW -
WILLIAM ALLEN HIGH SCHOOL
06.2004
Skills
- Payroll understanding
- Food safety expertise
- Partnership Development
- Strategic planning skills
- Social Media Strategy
- Operations Management
- KPI Tracking
- Human Resources Management
- Financial Administration
- Recruiting
- Interviewing expertise
- Arbitration
References
References available upon request
Timeline
MANAGING PARTNER
Omni Entertainment Llc
01.2020 - Current
Salon Manager
BLUE PEARL NAILS AND SPA
09.2017 - Current
Owner
Lab Rats Apparel Llc
06.2014 - 02.2022
CANVAS ORGANIZER, US
WORKING AMERICA
08.2009 - 12.2009
MANAGER, US
HICKORY FARMS
10.2008 - 01.2010
COMMUNITY ORGANIZER, US
America Coming Together
07.2004 - 11.2004
HIGH SCHOOL DIPLOMA IN LAW -
WILLIAM ALLEN HIGH SCHOOL
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