Benjamin Carter II
Stockbridge,GA
Summary
Result-driven business leader with proven track record in strategic planning, operational excellence, and financial management. Skilled in fostering team collaboration, driving growth initiatives, and adapting to evolving business needs. Known for strong leadership, effective communication, and focus on achieving measurable results. Proficient in decision-making, conflict resolution, and leveraging market opportunities to maximize profitability.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Managing Parter
Radiant Styles Jewelry, Inc.
05.2019 - Current
- Established and implemented business procedures and process improvements.
- Analyzed and presented financial standings and cost effectiveness to the other partner.
- Increased revenue by 35% with successful promotional strategies and reductions in costs.
- Directed strategic initiative that improved team productivity by 22%.
Risk Management Coordinator
InTown Suites Corporation
10.2010 - 05.2019
- Assisted with minimizing risk exposure by reviewing claim validity and viability against coverage standards.
- Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
- Trained staff in risk management policies and monitored compliance to control company liability.
- Investigated allegations to check validity and recommend actions to minimize risk.
Sales Manager
Drive Time Car Sales
12.2003 - 12.2009
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Bachelor of Science - Criminal Justice
Alcorn State University
Lorman, MS1999
Skills
- Firm Financial Oversight
- Arbitration
- Mediation
- Forecasting
- Operations Management
- Decision Making
- Conflict Resolution
- Ethical Leadership
- Customer Service
- Cross-functional Team Leadership
- Problem Solving
- Staff Management
- Media Relations
Certification
- Conflict Resolution Training - 2 years
Timeline
Managing Parter
Radiant Styles Jewelry, Inc.
05.2019 - Current
Risk Management Coordinator
InTown Suites Corporation
10.2010 - 05.2019
Sales Manager
Drive Time Car Sales
12.2003 - 12.2009
- Conflict Resolution Training - 2 years
Bachelor of Science - Criminal Justice
Alcorn State University
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