Benjamin Collier
Summary
Proven HVAC Apprentice with a track record of enhancing system longevity and customer satisfaction at Peak Heating and Cooling, LLC. Excelled in system diagnostics and problem-solving, demonstrating a keen ability to address complex issues efficiently. Skilled in both technical repairs and fostering positive client relationships, significantly contributing to project success and team dynamics.
Motivated Apprentice with experience using equipment, hand tools and power tools to complete tasks quickly and accurately. Committed to bringing hardworking mentality and mechanical skills to workplace. Flexible individual willing to work long hours.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HVAC Apprentice
AAA Home Services
06.2024 - Current
- Contributed to customer satisfaction by providing timely and courteous service during on-site assignments.
- Completed yearly maintenance checks on AC units and furnaces.
- Completed assigned tasks efficiently and accurately, contributing to overall project success.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
HVAC Assistant
Peak Heating and Cooling, LLC
06.2023 - Current
- Supported senior technician in the installation, repair, and maintenance of various HVAC systems.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Increased longevity of HVAC systems by performing preventive maintenance.
Shift Leader
Amp Up Action Park
08.2021 - 07.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Education
Associate of Applied Science - HVAV/R
Ranken Technical College
St Louis, MO05-2024
Skills
- Problem-solving
- System diagnostics
- Air conditioning
- HVAC troubleshooting
- Gas furnaces
- Refrigeration systems
- Equipment installation
- Installation and repairs
Certification
EPA Certification Type I- II
Mechanical License Apprentice-Service/Installer
Timeline
HVAC Apprentice
AAA Home Services
06.2024 - Current
HVAC Assistant
Peak Heating and Cooling, LLC
06.2023 - Current
Shift Leader
Amp Up Action Park
08.2021 - 07.2022
Associate of Applied Science - HVAV/R
Ranken Technical College
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