Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Benjamin Courtney Bernal

Maple Plain,MN

Summary

Recent Iowa State University graduate with a Marketing degree and Management minor serving as an Operations Supervisor. Skilled in optimizing processes and enhancing efficiency through data-driven strategies. Committed to building a motivated team and strengthening customer relationships for operational excellence and high satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Lampert Lumber
Oakdale, MN
08.2024 - Current
  • Prepared reports on operational performance metrics and presented them to management team.
  • Ensured compliance with all safety regulations in the workplace.
  • Coordinated with vendors regarding product availability, pricing, delivery schedules.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Analyzed data related to production, distribution, quality control, inventory levels.
  • Provided support to other departments as needed to meet organizational goals.
  • Resolved customer complaints in a timely manner to maintain customer satisfaction.

Marketing Coordinator

US LBM
Oakdale, MN
05.2023 - 08.2024
  • Assist in the organization and running of events for marketing and client functions.
  • Design eye-catching posters and invitations for events using Photoshop and Canva.
  • Leveraged social media (Facebook, LinkedIn, Instagram) to improve company awareness.
  • Fostered positive relationships with vendors for events and marketing campaigns.
  • Managed marketing budget for events and promotions.
  • Collaborated closely with internal teams including sales, operations, finance.to ensure alignment of overall objectives across departments.
  • Negotiated contracts with vendors to secure the best pricing and services.

Marketing Intern

Lampert Lumber
Oakdale, MN
05.2022 - 08.2022
  • Researched competitors' marketing strategies and tactics.
  • Analyzed market trends to identify potential opportunities.
  • Conducted market research to identify target markets and develop effective campaigns.
  • Organized promotional events such as webinars, conferences, and trade shows.
  • Compiled data on customer demographics, preferences, needs, and buying habits.

Education

Bachelor of Science - Marketing, Minor MGMNT

Iowa State University
Ames, IA
05.2023

Skills

  • Digital Marketing
  • Adobe Illustrator
  • Event Planning
  • Project Organization
  • Customer Relationship Management
  • Customer Relationship Development
  • Social Media Oversight
  • Sponsorship Management
  • Project Management
  • Content Development
  • Event Planning

Certification

  • Excel Essential Training (Office 365/Microsoft 365)
  • White Belt Certified in Lean Six Sigma

Timeline

Operations Supervisor

Lampert Lumber
08.2024 - Current

Marketing Coordinator

US LBM
05.2023 - 08.2024

Marketing Intern

Lampert Lumber
05.2022 - 08.2022

Bachelor of Science - Marketing, Minor MGMNT

Iowa State University

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Benjamin Courtney Bernal