Benjamin Culik
Eastham,MA
Summary
Flexible and organized professional with several years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.
Overview
5
5
years of professional experience
Work History
Apprentice Optician
Bass River Optometrics
Orleans, MA
03.2024 - Current
- Managed patient information in line with stated preferences and HIPAA guidelines.
- Adjusted frames for optimal fit on customers' faces using specialized tools.
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
- Wrote up work orders for grinding lenses and assembling eyeglasses.
- Monitored inventory levels of frames, lenses, contacts and other optical materials.
- Performed administrative tasks such as filing paperwork and scheduling appointments.
Inside Lumber Sales
Stonewood Products
Harwich, MA
01.2022 - 01.2024
- Placed orders for new supplies when necessary.
- Created detailed reports outlining sales performance metrics for management review.
- Provided product knowledge and advice to customers regarding lumber types, grades, and sizes.
- Developed and maintained relationships with clients to ensure satisfaction and repeat business.
- Assisted many customers by advising on merchandise selection and answering lumber-related questions.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Attended trade shows and other events as needed.
- Maintained knowledge of sales and promotions, return policies and security practices.
Restaurant Manager
Windy City Weiners
Normal, IL
01.2020 - 01.2022
- Resolved conflicts among employees in an effective manner.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
Bachelor of Arts - Fine Arts
Cornell University
Ithaca05-2010
Associate of Arts - Fine Arts
Mercyhurst University
Erie05-2008
Skills
- Customer service
- Insurance eligibility verification
- Sales monitoring
- Recruiting and interviewing
- Business administration
- Staff management
- Sales forecasting
- Employee scheduling
- Customer service and satisfaction
- Customer relationship management (CRM)
Timeline
Apprentice Optician
Bass River Optometrics
03.2024 - Current
Inside Lumber Sales
Stonewood Products
01.2022 - 01.2024
Restaurant Manager
Windy City Weiners
01.2020 - 01.2022
Bachelor of Arts - Fine Arts
Cornell University
Associate of Arts - Fine Arts
Mercyhurst University
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